David Stevens Email & Phone Number

Midwest

Indianapolis, IN

• Responsible for (6) Regional Training Managers execution of leadership programs: Manager In Training, LEAD (Annual team of 25 top performing Store Managers), and Leadership Accelerator Program (Continuous leadership.
• Led (2) curriculum and operations managers that identified opportunities based on sales trends, created weekly selling strategy to maximize profitability and customer experience, developed and launched weekly.
• Worked with merchant department heads weekly ensure capitalization of marketing assets, special product buys, new product launches and product pricing at store manager and associate level.
• Liaison for Divisional Vice Presidents requests for training curriculum development and execution for their specific market.
• Effectively communicate promotions, programs, and strategy changes to all management levels via email or in person led presentations.
• Key relationship manager for (3) consumer credit offerings (Synchrony Bank, Tidewater Finance Company, and AcceptanceNow) totaling over $1B in annual sales resulting in double digit growth each year.

Indianapolis, Indiana Area

• Implemented processes and trained all managers introducing the Verizon Wireless suite of products and services into the hhgregg product line across 226 locations.
• Coordinated with Verizon Wireless leadership to ensure process and training compliance requirements were achieved.
• Accountable for department profitability through Verizon Wireless contract sales and product add-on revenue.
• Consulted with marketing team to promote products through print, radio and digital media.
• Created sales forecast and sales associate commission plans based on seasonality and product availability.
• Partnered with vendors to promote branded products through associate sales incentives and contests.

Plainfield, Indiana

• Led a team Account Managers to prospect, train and support small retail business owners to sell wireless service for Sprint, Nextel, Boost Mobile and Virgin Mobile.
• Coordinated with vendor leadership on sales expectations, dealer location parameters and ensured dealer policy compliance.
• Coached, developed sales goals, and held accountable to job requirements a team of up to 10 Account Managers across a large geographic area (Eastern US).
• Worked with independent owners to develop selling, marketing and growth strategies to maximize profitability and enhance their customer experience.
• My results afforded me to be awarded with the Employee Excellence Award (2010), President’s Award (2009) and Regional Manager of the Year Award (2006 and 2007).

Marion, Indiana

• Started this highly profitably division from scratch by creating standard operating procedures, sales goals, product availability, marketing strategy, growth initiatives utilizing my previous experience as a Verizon.
• Led a team of Regional Managers to prospect, train, manage productivity of wireless retailers, and create additional revenue streams that would ensure long term profitability.
• Utilized relationship with IT and Marketing to create the “Dealer Portal” that streamlined Dealer purchases.
• Coordinated with legal counsel contract language, terms and conditions of the Dealer Agreement.
• Worked with Verizon Wireless leadership to approve dealer locations and monitor productivity and contract compliance.
• Division turned a net profit in 3rd month of existence.

Marion, Indiana

• Managed the day-to-day operations of 12 retail stores with 33 employees and 2 B2B Sales Executives.
• Developed marketing strategies including product pricing and local media selection.
• Maximized sales production and profitability through training, staffing, productivity analysis, and grass roots marketing.
• Worked with executive to create and implement the company’s first equipment replacement insurance plan.
• My region led company in sales and profitability 1998 thru 2001.

Indianapolis, Indiana Area

• Coordinated training needs for Midwest Area sales associates and managers.
• Facilitated 5-day training courses including: Professional Selling Skills, Managing Personal Growth, Customer Service Skills, and Retail Selling Skills.
• Worked with field leadership to monitor training effectiveness and uncover additional training opportunities based on local market conditions.

Fort Wayne, Indiana Area

• Maximized the sales effectiveness of authorized agents, ensuring the execution of national, automotive and local agent contracts in 50+ indirect distribution locations.
• Prospected and secured product sourcing for new authorized agents throughout northern Indiana.
• Executed the contract provisions for Indiana’s 2 largest authorized agents (Portable Communication Services and Moorehead Communications, Inc.)
• Nominated for GTE Wireless Leadership Development Program

Indianapolis, Indiana Area

• Manage each of the 10 member direct to residential consumer sales force to maximum levels of productivity by generating a low cost of acquisition by: staffing and recruiting, sales training, efficient territory.
• Key player in the implementation of the Tele-Go Direct Sales Force in Indianapolis and Ft. Wayne, IN

Fort Wayne, Indiana Area

• Consistent quota achiever in the highly competitive B2B wireless sales industry.
• Prospect, cultivate leads, conduct sales presentations, and communicate the value proposition to business decision makers on the benefits of wireless communications on their respective company’s bottom line.