David Stevenson Email & Phone Number

NHS Experience- Usage of RiO systems- Knowledge of how to use the ITBN systemOver two years commercial experience providing IT support- Gained trouble shooting skills- Customer service skills via phone and email- Physical repair experience fixing PCs and laptops- Knowledge of using SAPAcademically- Software development skills- Microsoft applications (Word; Excel; Front Page; Access; Powerpoint)- Presentation skills- Meeting deadlinesTwo years supervisory experience- Sales experience (Upselling; Rotating stock; Effective customer service)- Leadership skills (Planning; being responsible for others; achieving sales targets)Microsoft Excel in-conjunction with VBA and SQLBuilt a system which pulled information from SQL and Access. It was a room booking system for the university which told the user when and what rooms were available, the assignment achieved an AMicrosoft XP; Windows 7; VistaIn my previous role, I have written many step-by-step guides to various error messages and general problems; whether it is to test the internet connection; resetting the print spooler; managing the sound are just a fewMicrosoft AccessBuilt a personnel management system which mimicked the processes of Select Service Partner, obtaining the user requirements, designing, testing and implementation was carried out according to the waterfall model. This assignment got a grade A.Visual Basic 6Built a system which mimicked a police database, providing a log in screen requiring a password, upon entrance, you could enter victims and suspects details and this could be output to an external word document, the assignment achieved a grade A.Other skills include; SQL; PowerPoint; SAP; Front Page; Outlook; HTMLGoalsTo learn C++; Java; HTML; VB.NetTo build a website which can be used to promote and demonstrate my abilityTo produce a complex system with C++; Java and VB.Net that reflects an ATM machine which includes a back office systemSpecialties: VB6 and VBAMySQL

Listed skills include Troubleshooting, Databases, Technical Support, Windows 7, and 6 others.