Director - Global Observability
CurrentLeading a global observability service serving both internal and external clients.I build effective mission-focused teams by: -Ensuring all team goals are aligned with business goals.-Ensuring all team members have a voice in influencing our observability strategy.-Leveraging different ideas from diverse backgrounds to solve complex global problems.-Holding people accountable - including myself.I stay relevant by:-Actively listening to and considering other ideas that I may not be thinking about and may conflict with my current understanding.-Reading/listening-Practicing. A leader should have trust, BUT - staying technically sharp is CRITICAL to detecting BS that can bite you later. I am not afraid to do a deep dive with my lead engineers to ensure my judgment calls are sound.I delight the business by:-Understanding their needs first and tailoring solutions that are in alignment with their mission.-Being fiscally transparent and responsible. Tech and security are usually not revenue-generating, I help the C-Suite and boards to understand the value of those investments as a selling point to customers.