David Strait, Mba Email & Phone Number

Houston, Tx, Us

Katy, Texas, Us

IT consultant and business analyst for Houston-area businesses and retailers. Research technology trends and directions, communicate with clients on both a strategic and operational level, advise clients in technology planning process (TPP), lead IT initiatives, and help clients achieve maximum return on technology investments.Leverage expertise in network and systems architecture to translate clients’ business requirements into cost-effective eCommerce solutions that meet PCI DSS and SOX compliance. Member of ITIL Change Advisory Board (CAB) skilled in change evaluation and enablement, product management, application development, release management, service validation and testing, service asset management, and configuration management.Selected Projects• Worked with Houston retailer to upgrade POS client to Aptos 6.4 and implemented EMV technology to meet PCI standards. Partnered with infrastructure team to ensure security was met. Consulted on projects and validated the scope of the project. Worked on QA, bank certification, and deployment of strategy for an extremely fast-paced project.• Evaluated plastics manufacturer’s network infrastructure and offered recommendations to improve connectivity of 3 sites by leading WAN upgrade with a focus on improving network security.• Worked with Houston environmental services business on website development and deployment. Also to create IT security strategy & policy.

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IT department head for Harris County community services department (CSD). Responsible for all aspects of IT from the support of 350+ employees across three campuses utilizing a hybrid workforce with onsite support at each campus daily, to software development, and third-party vendor contract negotiations. Part of the leadership team to provide insight and expertise to deliver projects and programs on time and within budget. Member of the county-wide change management advisory board. Key personnel for disaster recovery and continuation of opertations

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General Services group leader for IT and logistics support of Community Services Department, Responsible for department fleet vehicles, records keeping and digitization, in addition to IT. Focused on developing a best practices approach within IT. Questioned the methods of old to modernize aging policies and procedures. Grew internal teams to handle workloads across three campuses. Brought in experienced personnel to the business applications team as well as provide internal opportunities for advancement.

MBA Information Technology Management

Houston, Texas, Us

Onsite IT service manager for plastics company with 300+ employees. Maintained and upgraded services to provide greater stability, functionality, and uptime. Collaborated with leadership team in quarterly strategic planning. Translated business needs into detailed requirements and specifications. Served as project manager, application expert, and escalation point for all support issues. Oversaw operations of 24/7 support desk.Key Achievements• Designed IT infrastructure and oversaw installation for facility expansion. Vetted vendors and 3rd party suppliers.• Created a device/workstation refresh plan and implemented the 34-month rotation.• Cut expenditures $12,000 monthly by reevaluating licensing contracts for customers’ entire enterprise, including Office365 licenses, cell phone plans that were not in use, and tablet 4g service level agreements.• Saved $19,000 in one year by moving multiple systems to the cloud and reducing legacy hardware. Developed online backup strategy for hosted systems and moved away from tape backups.

Katy, Texas, Us

Hired and developed team of 6 onshore and 4 offshore resources that provided 24/7 support of www.academy.com.• Led infrastructure build-out for cloud conversion on the eCommerce platform.• Handled dual architecture model to ensure zero downtime deployments (Akamai).• Delivered 10 consecutive months of 100% site and application availability within 99.96% service level agreement.• Consistently exceeded revenue, performance, and availability targets.• Worked with admin/build team to deploy monthly releases.• Led IBM/WCS feature pack installation in 2017 and IBM/WCS version upgrade in 2018.• Member of the change management board.• Agile Scrum member who worked closely with DevOps to continuously provide a better site experience

Houston, Tx, Us

Managed business analysts and infrastructure analysts as well as hardware support team (5 direct reports). Served as a member of the Change Advisory Board. Accountable for PCI and SOX compliance, worked with our partners to ensure that the appropriate controls were in place. Participated in quarterly and annual reviews.• Provided oversight of voice and data services for new store locations, adding 90+ new stores annually for 3 years.• Managed vendor relationships including POS modification and support, data providers/aggregators, bank/tender authorizers, and third-party contract support for various applications.• Identified new POS software candidates for new ERP implementation. Planned/deployed product enhancements for POS system in regular 4-month cadence. • Provided support for data flow of transactions to the central server and payment processor.Key Achievements• Developed project plan to move credit processor to PIN debit terminal at all retail stores. Led VeriFone E2EE/PCI project with complete rollout to 600+ stores.• Maintained the register image to ensure PCI compliance and patching.• Designed and deployed a JDA POS system to 362 retail stores in 10 weeks.• Created scripts to collect customer names and emails until CRM could be implemented.• Migrated collocated datacenter, May 2013.• Provided WAN/LAN support, VOIP, patching, AD maintenance, web controls, file recovery, etc.

Armonk, New York, Ny, Us

• Transitioned to IBM during outsourcing from RSC• Responsible for level two support and change requests within IBM system• Setup VPN access for remote users (RSA)• Maintain on site backup for offsite storage (Backup Exec)• Maintain all Cisco Equipment for 450 sites. Install and patch ISO and hardware for MPLS network• Administer VMware environment with 50+ servers• Maintain Internet Proxy, update sites for access, install patches (Blue Coat)• Setup Imaging server for entire companies Payroll, HR, Accounts Payable, Accounts Receivable, Expense reports. Patched and updated endpoint client• Setup and execute disaster recovery plan for mainframe AS/400 with ISP

• Create monitor and maintain back files for corporate offices. (Symantec BE)• Test data restores for disaster recovery, maintain the storage of data with Iron Mountain• Install, configure and maintain all local and remote network equipment (Cisco)• Maintain all WAN equipment upgrade with the needed firmware releases and configurations• Insure that backup personnel are fully trained to perform the day-to-day functions in my absence• Primary point of contact with all ISP providers for corporate and remote office locations• Sets up and maintains user accounts and access levels (AD)• Assist Director of Information Technology in the identification, testing and justification of new network technology• Monitor 24x7 all WAN/LAN networks and insure that problems are addressed quickly by on-call or corporate network administration personnel • Provide level II help desk support for network users having problems or questions • Develop and maintain network documentation including training documentation for the IT department • Keep Director of Information Technology informed of all problems or concerns regarding the WAN/LAN network• Implements, sustains, and develops quality process improvements that focus on safety, financials, operations and customer service• Administer VPN server and firewall and deploy VPN devices to locations using high-speed internet access• Load Dell servers with OS and base programs (ex. SQL) for deployment to other departments. Maintain OS security and updates

Master Of Business Administration - Mba, Information Technology Management

Bachelor Of Science - Bs, Information Technology

Education record