We connect people with businesses to meet their consumer and business needs. We empower young people and professionals to become entrepreneurs while they create global connections, flexible income options, and opportunities to have more control of their future. We assist people in developing a business to meet their goals utilizing cutting edge technologies in training, logistics and communications.

Through business training and personal development, we are known throughout many business circles to produce world changers not only in business, but to produce the future people of social influence as well.

Received inbound calls from AT&T wireless customers and answered questions and resolved issues about their cell phone account, bills, device upgrades, cell phone service plan, and features. Aggressively sold account features and new wireless activations and upgrades. - AT&T sales goal: 12%; Sales close rate actual: 25%. Customer Retention Specialist: Received inbound calls from disgruntled and dissatisfied customers who wanted to immediately cancel AT&T wireless phone service and convinced them to keep their service and remain with AT&T through aggressive retention efforts and solutions. - AT&T retention goal: 58%; Retention close rate actual: 78% Technical Support Specialist: Received inbound calls from disgruntled and dissatisfied customers who had technical issues with their wireless phone and service.

Customer Service: Facilitated secure document, brochure and multi-ply paper orders and quotes for medical providers, banks, and financial institutions, as requested from Account Executives.

Technical Support Agent (December 2005 – June 2006; December 2007 – February 2009): Received inbound calls from Sprint customers. Assisted with questions concerning billing, account information, product and service knowledge, and troubleshooting mobile devices in both voice and data capabilities. Aggressively sold account features and new wireless activations and upgrades. - Sprint sales goal: 100% to goal; Sales close rate actual: 650% to goal - Sold $10,000 in wireless feature and phone upgrades in one month - Sold 40 packages of mobile internet to the Miami Dolphins corporate account on one call in March of 2008.

Technical Support Supervisor (June 2006 – December 2007): Responsible for training, motivating, inspiring, developing and disciplining Customer Service and Technical Support Agents to achieve maximum customer satisfaction. Responsibility included assisting in calls that were escalated to a manager by disgruntled customers. - Recognized as the number one supervisor in June 2007 on the Sprint project.