Customers are bombarded with messages, and most go ignored. A growing list of 7,000 brands are creating more meaningful marketing messages to cut through the noise. We help these companies use their first-party data to craft journeys across multiple marketing channels (email, SMS, push, in-app), resulting in personalized customer moments that engage and convert.

• Promoted to Sales Development Representative III in June 2023• Promoted to Sales Development Representative II in January 2023• Qualified and prospected net new business opportunities for Listrak Sales Managers• Managed a rotating Book of Business of 500+ mid-level and enterprise accounts • Demonstrated a strong understanding of the Retail, eCommerce, and Marketing SAAS landscapes• Generated interest through email, cold-calling, and LinkedIn Sales Navigator outreach • Partnered with Marketing, Channel, Delivery and Sales Leadership teams to exceed growth targets • Executed specific sales campaigns to defined targets and verticals within our ICP• Maintained effective and detailed account activity in Salesforce CRM and Salesloft • Followed up on inbound leads, trade shows, and events in a timely manner• Served on a committee to create and update cadences and templates to standardize team processes• Interviewed, trained, and mentored new team members on best practices• Key Performance Indicators: o 2022: $500K Club and 50+ Appointment Club o 2021: Co-Rookie of the Year and 50+ Appointment Club

• Identified quality candidates to fulfill open customer requirements with specific information technology needs through leveraging warm accounts, referrals, cold-calling and social media interaction• Partnered with account managers and delivery teams to gather requirements and develop fulfillment strategies • Utilized Salesforce CRM and LinkedIn for analytics, documentation, candidate tracking and business intelligence • Evaluated individual strengths and weaknesses through career conversation and technical screening• Negotiated and coordinated wages, benefits and terms and conditions of employment• Used organizational skills to manage and maintain a network of 200+ consultants, vendors and peers • Managed contract employees while on assignment and engaged in re-hire strategy when necessary • Communicated effectively through daily agile meetings to track business status and provide market insights • Completed internal nine-week sales readiness program focused on account management and business delivery

• Engaged in weekly leadership meetings, mentored students individually and organized fundraising activities all with the goal of building relationships and creating community on campus• Participated in various service opportunities, including a week-long service trip over Spring Break• Participated in 5-week long service trip to Nairobi, Kenya focused on Kenyan Navigator staff support and University of Nairobi student outreach

• Provided high level of guest service to all guests • Provided tours of the facilities to first time guests and returning guest when needed• Maintained a professional, organized and safe standard in locker rooms and other spa facilities

• Provided high level of guest service to all guests throughout every department• Managed inventory, stock keeping, sales representation and cash register operation in a fast-paced environment, while remaining guest oriented first • Trained new team members on store processes and guest service to ensure they upheld job requirements and company standards• Earned “Vibe Team Hero of the Month” in July 2015