FOH Manager with experience in people management, event management, facilities and site management as well as supporting the operations manager in leading projects and new initiatives. Responsible for facilitating: Training, Health & Safety of staff and public, completing risk assessments; both building and event specific. Responsible for accumulating and communicating event information and overseeing the smooth running of our events. I’m experienced in dealing in customer service, staff management and working alongside receiving companies both professional and amateur as well as corporate businesses for conferences and events. I lead and manage our FOH team in delivering excellent customer service and have myself worked in a number of roles within the industry starting as a steward / usher, into box office and then duty management, assisting the FOH Manager into my current role as the FOH Manager. I’m efficient in using different systems from Spektrix, Artifax, Sharepoint to different till & phone systems. I’m also responsible for leading FOH recruitment, training, reviewing and building management including the day to day running of a successful and sustainable Arts & Culture Venue.