David Sun Email & Phone Number

Carlsbad, California, Us

• Joining a business solution consulting firm that wants to take its already-successful NetSuite practice to the next level• Leveraging 17 years of NetSuite experience to assist clients with their enterprise software advisory, implementation, support and training needs.• Leading a team of brilliant onshore and offshore NetSuite consultants to fully develop their talents and enhancing their career portfolios• Working closely with Sales, Marketing and other technology teams on shaping the future of our NetSuite practice.

• Enabled companies to achieve highest possible ROI on their enterprise software investment by selecting, deploying and maintaining the systems that best fit their needs.• Helped finance and FP&A teams to address the most complex business process requirements and overcome toughest issues with their current ERP, EPM, CRM and HCM systems. • Assisted companies in recruiting, hiring, and management of top talents for their onshore and offshore software development, service and support teams, ensuring optimal fit and performance based on specific business requirements and resource availability.• Connected companies with other solution providers and industry experts to enhance their system landscape with latest technologies including AI, ML and blockchain.

Chicago, Il, Us

• Provided guidance and advice to companies seeking to upgrade their current accounting, planning and human resource systems, services delivered include solution selection advisory, business and system process optimization, project planning and ongoing support / managed service coordination.• Served as Executive Sponsors on Workday HR, Financial and Planning implementation projects to ensure high quality of service delivery and successful rollout; worked closely with client executives and PMOs to ensure on-time, on-budget deployment.• Connected sales team with former clients and associates who have enterprise software needs ranging from system selection, new implementation, enhancement and end-user support, specifically with Workday human resource, financials or planning solutions.• Assisted marketing, sales and delivery teams with designing service offerings, conducting webinars, creating collaterals, analyzing prospect requirements, optimizing internal and external processes, and attending customer events and conferences.

Chicago, Illinois, Us

• Served as member of the executive team for NetSuite practice, directly involved in strategic planning, team development and management, and partner/vendor relationship management. • Established and cultivated relationships with prospects and customers as executive sponsor; assisted customers and prospects with solution selection process and identified client needs for additional enterprise software products and services.• Supervised team of project managers and consultants to perform implementation, post go-live support, training and accounting staff augmentation services for NetSuite ERP, NetSuite Planning and Budget (aka Oracle Planning Cloud) and Workday Adaptive Planning.• Partnered with the sales team in project scoping, pricing, SOW creation and planning of new implementation projects; conducted product demos, SOW walkthroughs and price discussions; worked closely with operations and legal throughout contract negotiation and execution process.• Participated in creating marketing plans and performed hands-on tasks including website design, email campaigns, referral programs, public webinars, events including conferences and socials, and special offerings with sales and marketing teams.

Austin, Tx, Us

• Managed professional services team specialized in implementation of Oracle Planning & Budgeting Cloud Service (PBCS), responsible for multimillion service revenue annually, directly contribute to subscription license revenue growth.• Oversaw 200+ Oracle PBCS implementation projects for NetSuite customers in a variety of industries; work closely with project teams and customer finance executives to ensure operational excellence, high quality of service, customer satisfaction and resource utilization.• Developed implementation methodology, change management process and service delivery protocol for with goal of achieving deployment success and business scalability; work with Sales and Marketing teams to create new service offerings.• Collaborated with product development to create and enhance Oracle PBCS integration process with NetSuite, provide business process requirements to product manager and relay customer and consultant feedback for further enhancements.• Hired, trained and mentored onshore and offshore project managers, functional and technical consultants for North America, APAC and EMEA markets.

Austin, Tx, Us

• Oversaw completion of 500+ NetSuite cloud ERP and Adaptive Insights projects delivered by onshore and offshore consulting teams as well as resources from 3rd party service provider partners; assigned resources, allocated and monitored budget, resource and timeline, connected with customer executive sponsors and handled escalations.• Engaged in sales of software implementation services; partner with Sales, Operations and Product Management in defining service offerings, scoping customer requirements, creating and presenting statements of works.• Served as founding manager for large offshore service organization, hired and trained 100+ project managers and consultants in Manila, Philippines, played pivotal role in developing hiring, onboarding and administrative processes.• Managed global operations of professional services organization; developed processes for job creation, time tracking, revenue reporting, internal system maintenance and SOX compliance; rolled out and monitored adherence to new processes• Coordinated partner and contractor business activities; served as operations liaison between service organization and finance, HR, legal and sales operation teams.

Santa Clara, California, Us

• Served as Project Manager on Oracle ERP and SCM implementation projects at Fortune 1000 companies; contributed to projects as team lead and/or functional lead, project sizes ranged from 5 to 10 consultants with budgets from $100K to $1mil.• Led project teams to work with customers onsite and remotely, including international clients (predominantly Japan) and frequently conducted meetings with finance executives.• Worked closely with offshore teams and contributed to formation of remote delivery methodology, participated in hiring and training of project managers and consultants.

• Developed and supervised Oracle consulting practice team both in the US and offshore (China and India) at this early-stage startup as managing partner.• Built Oracle consulting business through acquiring new customers and upselling to existing customers, including several Fortune 1000 and top technology companies.• Managed Oracle E-Business Suite implementation projects and other practice engagements.

Us

• Managed IT team to deliver support and enhancement services to internal Oracle ERP users, primary in finance and sales operations.• Drove major IT business strategies and projects including deployment of new tools, customization projects and Oracle ERP upgrade.• Interacted with business executives and users, selected and managed local and offshore (India) service vendors.• Interacted with business executives and users, selected and managed local and offshore (India) service vendors.

• Engaged in application integration projects and provided technical support to consultants and customers.• Configured and maintained test environments for integration solution involving Oracle ERP, SAP, PeopleSoft, Siebel and data warehouse products.• Worked with product management team in designing Oracle ERP integration with other systems using CrossWorlds platform.

San Jose, Ca, Us

• Managed and performed hands-on tasks on Oracle E-Business Suite implementation and enhancement projects, specialized in AP, AR and Cisco China implementation; conducted end-user training.• Supervised other Oracle contractors who were engaged in Oracle customization, deployment and upgrade projects.• Provided support to Oracle users at Cisco US and China, addressed business process and system questions, created job guided for end-users.

• Managed team of IT analysts to provide support and enhancement services on Oracle Applications, with focus on Financials and custom sales and revenue add-on.• Provided support to Oracle user in the US and Ireland, resolved issues with Oracle Financials and documented system and user processes.• Worked with major consulting firm to upgrade Oracle E-Business Suite and its associated systems.

Austin, Texas, Us

• Provided technical support services to customers of Oracle Applications, specialized in Financials, including GL, FA, AP and AR.• Managed customer relationship with several key Fortune 100 customers, handled escalations, coordinated issue resolution and oversaw deployment of patches.• Developed internal processes and diagnostic processes, mentored new hires, served as admin for internal test systems.

Mba, Management Information Systems

Bachelor Of Science - Bs, Electrical Engineering