I am an experienced and high performing brokerage leader with the ability to influence and problem solve seamlessly with all levels of an organization.Proven success leading change and transformation within people, processes and organizations. Extensive experience with problem solving, user centered design and process improvement. Experience includes call center, operations, processing, strategy, technology, risk management and innovation.Professional Licenses:• Series 3 - National Commodity Futures• Series 4 - Registered Options Principle• Series 7 - General Securities Representative• Series 24 - General Securities Principle• Series 63 - Uniform Securities Agent State LawCore Competencies Include:• People Leadership (Physical, Cross Site and Virtual)• Problem Solving (Process Level to Strategic)• Innovation• Lean Production & Lean Management• Human-Centered Design• Agile Product Ownership• Strategy & Planning• Scorecards & Metrics, including Hoshin Kanri & OKR Development• Data Analysis• Kanban Development• Scrum• Culture Change • Learning & Development Programs• Innovation Capability BuildingContinuous Improvement Knowledge:Root Cause Analysis, Problem Solving, Visual Management, Hoshin Kanri, PDCA, A/B Testing, Process Mapping, Human-Centered Design, Journey Mapping, Standard Work