Senior Inventory Analyst
Basking Ridge, Nj
• Reconciled all distribution centers (DC) receiving discrepancies with the manufacturers (OEM), including short and over shipments, damaged product requiring return authorizations, and missing paperwork. Also work with the purchasing department to correct purchase order issues• Collaborated with discrepancy team to address all discrepancies with DC to Verizon store shipment discrepancies, including supporting the freight claim process with the parcel carriers• Lead weekly meetings with the 3PL Inventory and Quality Managers in attendance to review cycle counting and quality inspection results, as well as determine actions to reduce inventory loss and improve outbound order quality • Managed the kitting operations for key national retailers, which involves maintaining the production schedule, performing sku change batch adjustments, creating new skus and placing purchase orders for kitting supplies• Worked with 3PL DC management to ensure key metrics, such as shrink dollars, cycle count accuracy, and receiving cycle time are within contractual limits• Validated cycle count results and ensured inventory adjustments were posted properly in SAP• Coordinated special projects across all DCs, including device software flashing and correcting labeling issues• Participated in semi-annual DC physical cycle count audits with Inventory Accounting and ensure all required reporting is provided to support the audit team• Reviewed and reconciled the daily DC order failure report to reduce direct to customer order cancelations, increase company revenue and customer satisfaction• Trained new hires to the team on all methods and procedures and maintained all training documents