David Aerne Email and Phone Number

• K2/Nintex Performance tuning, Package, deployment, server setup/configuration, and maintenance.• Designed and delivered complex, comprehensive product-based business solutions at the enterprise level using customized methodology and work products.• Built workflow and data solutions against CRM.• Built SQL stored procedures and views.

• Participated in Agile development (sprint organization with scrum).• K2 Performance tuning, Package, deployment, server setup/configuration and maintenance.• Designed and delivered complex, comprehensive product-based business solutions at the enterprise level using customized methodology and work products.• Appian process design and development• Provide production support for various Appian applications.

Instruct users on how to use K2 Five with O365 (Citizen Developer Concept).Move solutions from SharePoint 2010 K2 4.7 to SharePoint Online with K2 Five integration. Deliver collaboration and information access solutions (collaboration and workflow) for all K-C employees across the enterprise. Involvement with internal IT projects (K2) to define and prioritize requirements.

• Provide second-tier and third-tier technical support on the latest K2 products and systems across multiple integration points.• Support K2 customers with design, development, infrastructure and maintenance related queries and issues.• Interact directly and indirectly with all levels of technical users.• Act as conduit between Sustained Engineering (development) and the customer.• Ensuring comprehensive and clear communication via live telephone support, customer-generated web queries and other support channels as required.• Manage and maintain support workload through electronic task management system and reporting.• Interact with the K2 community through technical online forum.• Share technical knowledge and expertise with your team through knowledge base articles, white papers and technical presentations.• Innovate, share ideas and participate in improvements across all facets of the business, from the product to operational systems to team improvements.• Contribute towards internal policies and procedures.• Participate in weekend after-hour support standby rotation program

Specializes in the design and implementation of SharePoint 2010 with K2 collaborative business solutions.Implementation, deployment and support of SharePoint applicationsBuilding web parts and workflows in SharePointWeb development including asp.net, MVC, HTML, DHTML and CSSK2 Blackpearl forms and workflow with SharePoint integrationDesign and implement complex enterprise integrations with industry standard technologies: SQL Server, Active Directory, Exchange, and SharePoint.Create and maintain appropriate solution documentationSpecialties:Microsoft Office portal development, Microsoft Office SharePoint Services (MOSS), Windows SharePoint Sevices (WSS), SharePoint programming, collaborative solutions design, K2 SmartForms and Blackpearl, Microsoft Office SharePoint Designer 2010, SharePoint workflows, SharePoint web design, web part creation and implementation.