David Mays Email & Phone Number

Temple Terrace, FL, US

Temple Terrace, FL, US

Kalamazoo, MI, US

Kalamazoo, MI, US

• Administered benefits programs by analyzing data and market trends to provide a valuable, affordable and balanced benefit package
• Analyzed compensation and other market competitive data
• Structured compensation and benefits according to market conditions and budget demands
• Prepared and maintained annual budgets for benefits, retirement, and compensation.
• Maintained company compliance with all local, state and federal laws, in addition to establishing organizational standards.
• Developed succession plans and promotion paths for all staff.

Kalamazoo, MI, US

• Collected, organized and modeled data using Workday.
• Compiled research data and gave professional presentations highlighting finds and recommended optimizations.
• Conducted thorough reviews of operations to devise and deploy improvement strategies.
• Evaluated diverse organizational systems to identify workflow, communication and resource utilization issues.
• Produced detailed and relevant reports for use in making business decisions.
• Cooperated with vendors for solutions to our benefit needs, issues, plan designs and implementation.

• Filed and tracked insurance claims and communicated claims status to clients (self-funded insurance programs).
• Implementing and advising on cost management programs, such as: case management, disease management, wellness initiatives/programs, and incentive based participation programs.
• Reviewed accounts receivable reports, insurance contracts and weekly and monthly financial reports.
• Achieved revenue goals by managing collections and accounts receivables, referral process and insurance billing.
• Referenced monthly aging reports to follow up on unpaid claims and obtain maximum reimbursement.
• Researching escalated claim issues to ensure correct payment according to the plan design.

Grand Rapids, Michigan, US

• Assisted the Account Executive with sales, implementation, account maintenance, prospecting, quoting, presentation, compliance, and reporting.
• Kept programs in line with plan structure, company policy and legal requirements.
• Assessed client requirements and developed targeted benefits solutions.
• Delivered exceptional level of service to each customer by listening to concerns and answering questions.

Grand Rapids, Michigan, US

• Responded to billing inquiries, coverage verification and other questions by phone and email.
• Marketed and sold insurance policies directly to clients.
• Identified and solicited sales prospects in agency databases.
• Worked to accommodate new and different insurance requests and explored new value opportunities to optimize insurance agency reputation.
• Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals.
• Conducted annual reviews of existing policies to update information.

Chicago, Illinois, US

• Reviewed customer needs and financial means to determine appropriate policy offerings.
• Maintained detailed records of customer information and policy sales.
• Customized existing insurance programs to suit individual client needs by analyzing specific requirements.
• Sought out new clients and developed client relationships through networking, direct referrals, lead databases and cold calling.
• Generated sales by recommending policies and add-ons.
• Stayed in touch with clients to assess changing demands and offer new solutions.