David T. Perkins Email and Phone Number
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An experienced Property and Casualty insurance professional with Director level technical and operational experience. An innovative problem solver recognized for success in converting strategic vision into action. A "hands on" leader wtih passion for quality, breadth of experience in situational assessment, a bent for action and a reputation for achieving results through high performing teams.
Liberty Mutual Insurance
View- Website:
- libertymutualgroup.com
- Employees:
- 37510
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Liberty Mutual InsuranceCharlotte, Nc, Us
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Claims Operations Manager PropertyLiberty Mutual Insurance Aug 2019 - PresentBoston, Ma, Us
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Claims Team Manager Commercial PropertyLiberty Mutual Insurance Jun 2018 - Aug 2019Boston, Ma, Us
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Director Claims OperationsIca, Lp Insurance Claims Adjusters Jan 2013 - Jun 2018Charlotte, North Carolina, UsPlanning and execution of claims operational improvementsMaintain and develop proprietary claim system to support continuous improvementBusiness Development and Claims Program implementationsRoster Management and Assignment logistics for national Independent Adjuster operation (Personal and Commercial Lines Property)Operational effectiveness of administrative functions (FNOL through Accounts Receivable) Catastrophe planning and Field response -
Director Claims OperationsLiberty Mutual Insurance Nov 2007 - Jun 2012Boston, Ma, UsProvide direction, leadership, and national oversight for developing tools and processes that enable Property Claims to deliver superior results. Implementation of financial management, metric and operational reporting; staffing models and budget; communication and training, claims handling/estimating guidelines, policies, procedures and processes; process improvement and project portfolio management. Partner with Product, Actuary, Finance, IT, and Distribution to ensure cross functional Loss Cost and Quality initiatives are effectively executed. Director of 440 employee national Property Claims organization averaging 10,000 newly reported claims a month Responsible for continuous improvement regarding guidelines, quality standards and procedures Spearheaded cross-functional initiative to restructure new hire training curriculum for Property Claims Developed Property Claims programs and vendor partnerships to reduce expense by $7MLed Safeco Property Claims through Liberty Agency Markets reorganization and transition Executed strategies to achieve loss cost savings of $13M through quality improvement and supplier solutions Managed team of 3 analysts responsible for first party Homeowner litigation Claims Subject matter expert for Homeowner product -policy conversion and new state platforms Process Owner- multiple Lean Six Sigma process improvement projects Partnered successfully with Product and IT project managers to implement Claims systems enhancements, including Xactware integration
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Claims Product Line ManagerSafeco Insurance Oct 2001 - Nov 2007Seattle, Wa, UsManaged team of 10 Claims Unit Managers and 75 adjusters Accountable for Homeowner results in a 9 state Region Recruited, hired and trained new teams for RegionExceeded company quality objectives Worked directly with Product and Distribution through Homeowner product changes in 2002 and 2006 Claims subject matter expert during Texas mold crisis Developed and launched national Property Claims model Led start up Rapid Response claims organization including National Catastrophe -
Claims Territory ManagerSafeco Insurance May 1999 - Oct 2001Seattle, Wa, UsPersonal and Commercial, APD, Property and Casualty ClaimsLouisiana and Mississippi territories Led team through American States transition in 1999 Defined strategy and business plan for new Claims unit Accountable for independent agency relationships with Claims department.
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Auto Physical Damage Claims Unit ManagerSafeco Insurance Oct 1998 - May 1999Seattle, Wa, UsManaged team of 12 auto physical damage appraisers Developed assignment logistics Created process and documentation standards to improve file quality
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Property Claims Adjuster- Personal And CommercialSafeco Insurance Apr 1997 - May 1998Seattle, Wa, Us
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Claims AdjusterThe Hartford Jun 1993 - Mar 1997Hartford, Ct, UsMulti Line (Casualty, Property, Auto Liability) Personal and Commercial Lines Responsible for Property claims in field territory while managing a Casualty pending of 150 Mentored with General Adjuster
David T. Perkins Skills
David T. Perkins Education Details
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Southwest Texas State UniversityEnglish
Frequently Asked Questions about David T. Perkins
What company does David T. Perkins work for?
David T. Perkins works for Liberty Mutual Insurance
What is David T. Perkins's role at the current company?
David T. Perkins's current role is Claims Operations Manager -Property at Liberty Mutual Insurance.
What is David T. Perkins's email address?
David T. Perkins's email address is da****@****eco.com
What is David T. Perkins's direct phone number?
David T. Perkins's direct phone number is (877) 807*****
What schools did David T. Perkins attend?
David T. Perkins attended Southwest Texas State University.
What skills is David T. Perkins known for?
David T. Perkins has skills like Property And Casualty Insurance, Claims Management, Insurance, Claim, Commercial Insurance, Property Claims, Process Improvement, Claims Resolution, General Insurance, Leadership, Management, Property Damage.
Who are David T. Perkins's colleagues?
David T. Perkins's colleagues are Chris Hartmann, Valerie Mathis, Derek Maki, Fleming Mildred, Todd Boone, Jeannette Berube, Jenni Bentley.
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