 Managed the direct interaction with employees (tenants).  Point of Contact for Property Management, pertaining to Special Projects, vendor COI's, Parking issues, Construction projects, and special events Assisted with Asset tracking for Facilities assets which includes office furniture, projectors, and medical furniture Departmental Financial person, processes weekly invoices, created purchase orders, and assisted Director with the monthly expenditure accrual reports Built an Invoice/Cost/Balance Spreadsheet to track monthly expenses (Capital and Operating expenses), also used for month end accruals Track and manage after hours HVAC to control energy usage, and to bill back to departments Created and kept a spreadsheet for the satellite offices, including producing and sending out the invoices for the offices that have been subleased

 Co Point of Contact on IT related new construction projects, Ranging from renovating an office to constructing new buildings (infrastructure) Responsible for coordinating Walkthroughs of affected areas for all vendors, creating detailed statements of work, collecting bids, and submitting bids for approval Point of Contact on the 4920 Rivergrade move, which consisted of moving 850 employees from two different office buildings to new building Responsible for planning the departmental move of all IT related equipment with move vendor, facilities and the affected department, which included collecting equipment and printer info, and planning for adequate space with the Facilities Department Used Remedy force to create work orders to have printers moved, IP addresses assigned, have print queues created, to troubleshoot print queues Lead a team of 2 techs the Monday after a move to ensure everything IT related was up and working and the moved employees were satisfied Manned the “Move Hotline” three days after the move, resolving issues as calls were received by delegating task to a support tech or completing the task on my own Responsible for leading the status calls between the move vendors, onsite techs, and printer vendor, which resulted in resolving issues as they arise

 Responsible for being the point of contact Project Manager on Verizon Satellite installations for the United States Coast Guard, Safeway, and Kroger Supervised Project Coordinator, instructed on entering, closing out work orders, and answered questions concerning jobs Coached Project Coordinator and office part time employees on answering questions during the Kroger Project Responsible for contacting Technicians, Site Point of Contacts, electricians and other vendors needed for installations, and coordinating an installation date and time Provided Customer Service Support within the company when technicians called in Assisted the Operations Manager with creating standard procedures for technicians Created work orders for techs via incoming emails from Verizon PM's and Notification Center using Pro Business Tools Assisted on the scheduling of over 3000 in a 4 month timeframe for Kroger stores nationwide