David Tan Email & Phone Number

Singapore

Singapore, Singapore

KEY ACCOMPLISHMENTS:• Successfully conducted the Licensing and Accreditation Exercise 2021• Worked with system engineers to develop a new digital incident reporting system to bring the hospital to the next level of progress and automation. • Managed the Aged Care Transition (ACTION) team in the provision of care to patients who have complex healthcare needs, who had been discharged from AMKH to help them integrate back to the community.• Managed the Infection Control team during the COVID-19 Pandemic for COVID PCR and ART screening and triage for patients and staff in hospital.• Set up the Swab Registration System (SRS) in AMKH, trained staff in the usage of SRS, for the purpose of carrying out PCR and ART. • Spearheaded a multi-agency vaccination exercise between Ministry of Health, Agency for Integrated Care and AMKH and achieved a 86.5% COVID-19 vaccination rate amongst AMKH staff.RESPONSIBILITIES:• To review and update policies and procedures to maintain relevance to daily clinical operations.• Team Manager for the Licensing and Accreditation Exercise 2021. Consolidated all required documents for MOH and facilitated the onsite audit for the MOH inspection team.• To lead the team in developing and tracking clinical indicators to ensure clinical standards are met. • Represent the Hospital at MOH Healthcare Performance Office meetings to discuss issues related to clinical quality and safety • To lead the team in conducting audits on clinical documentation and processes to ensure standards are met • To lead and drive quality improvement projects in the Hospital • To lead the team in collating and analysing hospital occurrence reports, and providing updates on trends to Management • To oversee Hospital sentinel events investigations, reporting to MOH and conduct Root Cause Analysis on sentinel events to prevent similar recurrence • To organize Quality Steering Committees meetings and be actively involved in Quality Assurance Programs in the Hospital

Singapore

RESPONSIBILITIES• Managing the strategic and clinical planning process including conducting environmental scanning, SWOT analysis, Horizon Scanning, Future Foresight, 7 Questions, Roadmappping, benchmarking and Sector Management Clinical Retreats so as to establish the Clinical Strategy and Plan for the Campus.• Support in the establishment, implementation and monitoring of the Medical Board's Key Focus Areas and Identified Strategic Initiatives, in collaboration with Clinical Heads, Directors and Chairs of Quality Assurance Committees.• Support in the Design and Formulation of Clinical Governance Frameworks that will ensure accountability, uphold patient safety standards and advance clinical quality for the campus.• Manage and facilitate the process and initiatives relating to the dimensions of the Clinical Governance Frameworks.• Oversee the Administration and Secretariat processes and cycle of the Medical Board.• Manage performance of the team under supervision and develop staff accordingly.• Lead or participate in projects, initiatives and tasks as assigned by Reporting Officer.

Singapore

KEY ACCOMPLISHMENTS:• Member of the task force setting up the National Healthcare Group Heart Institute (NHG HI) in Singapore, which instituted SOP for clinical protocols, patient admission, SOC operations, and billing within the NHG HI• Raised the productivity of the doctors and improved patient experience for patients under the NHG HI umbrella• Collaborated with National Dental Centre to create a MOU for load leveling and enhanced provision of Dental Services at the National Level through the standardization of workflows and clinical protocols• Created a new Service Level Agreement with Ng Teng Fong General Hospital and paved the way for the previously unavailable Neurosurgery Services to be provided at Khoo Teck Puat HospitalRESPONSIBILITIES:Day-to-day responsibilities include• Supporting Director, Clinical Services in manpower planning to ensure optimal staffing levels for specialist and non-specialists; • Providing oversight of medical staff professional matters including the Singapore Medical Council Supervisory Framework for conditionally registered doctors, medical practice indemnity and Practicing Certificates• Overseeing the smooth administration of an accreditation and credentialing programme for medical staff• Establishing various programmes to provide medical staff with sufficient continuing medical education/training and development opportunities• Ensuring regular development and reviewing of policies to keep them in line with MOH’s or the Hospital’s goals and objectives• Preparing administrative papers and presentations on Medical Board policies and associated documentsInter-department and inter-agency responsibilities include• Collaborating with 16 Clinical Departments to align KPI in each Department Action Plan to the hospital’s desired action plan• Working closely with Clinical Heads and relevant stakeholders to develop, strengthen, and expand existing clinical services through collaborative arrangements with external institutions

Central Singapore

KEY ACCOMPLISHMENTS:• Achieved the dual desired outcomes of better care for the patient and alleviation of nursing home patient loads by creating a home-based care network to support nursing home-eligible seniors to continue staying at home with the support of community care services• Doubled the patient capacity at the Assisi Hospice by working with its staff to set up and provide manpower for a new 6-storey hospice premises. The Hospice serves more than 2000 patients a year, up from the 1000 patients it used to serve at its old premises • Increased bed capacity at the Moral Home for the Aged Sick through working with the home on its premises extension to serve an additional 20 patients• Built a new single and double-bedded ward nursing home for persons with dementia, in partnership with the Salvation Army for their Jade Circle project• Expanded and improved dormitories at the Chen Su Lan Methodist Children’s Home to enhance residents’ experienceRESPONSIBILITIES:• Co-ordinating the administration of $1 billion worth of healthcare funds (Community Sliver Trust Fund) with MOH and AIC divisions for the benefit of the intermediate and long term care sector• Managing step-down care projects to ensure timely and successful completion of activities that are supported by the funds. (Project value up to S$5 million)• Coordinating funding calls and organized approval panel meetings (ministerial level)• Evaluating and assessing step-down care funding applications and worked closely with voluntary welfare organizations on project milestones• Monitoring key performance indicators of all approved projects• Tracking fund utilization to ensure draw-down requirements and funding outcomes are achieved• Sending regular progress reports to contributors of the funds, MOH and senior management of AIC• Keeping accurate and comprehensive data and analyses relating to the funds• Participating in various IT system initiatives• Guiding and developing a team of 2 staff

College West, Choa Chu Kang

ACCOMPLISHMENTS:• Alleviated the acute shortage of qualified lifeguards in Singapore through developing and running a new life-saving and pool management elective module, offered at highly subsidized rates to aspiring lifeguards, to train and certify new lifeguards• Received a $ 50,000 incentive from MINDEF for raising the average fitness of ITE students and thereby meeting the NAPFA fitness target set by MINDEF• Updated the format and the medium of delivery of the current modules taught at ITE to cater to the seven learning: styles, visual, aural, verbal, physical, logical, social and solitary. This improved the user experience for all student throughout the school by 25% which resulted in overwhelmingly positive feedback from the students in surveys conductedRESPONSIBILITIES:• Led and managed an effective team of 6 staff, promoted internal and external collaboration, provided guidance, support and ensured, through learning opportunities, work assignments and continual training the personal development of all staff• Developed the annual department action plan and annual budget plan in line with ITE’s over-arching mission and vision and managed the development and implementation of the same• Collaborated with different teams within the department to identify and encourage linkages with related work units and conducted value stream mapping to increase business efficiency and efficacy; established concrete objectives, milestones, and key performance indicators, and reviewed effectiveness and the focus on priorities in line with the results-based framework• Ensured that lessons and other educational services provided to the students were managed, monitored, and maintained to high levels of quality, standards, operational efficiency, and security• Gathered regular feedback from my team, worked with the senior management team and oversaw the development of best-practice policies and standards and ensured their efficiency and consistent application

Marina Bay Financial Centre

Barclays Capital is the investment banking division of the British multinational Barclays bank headquartered in London. It provides advisory, financing and risk management services to large companies, institutions and government clients.KEY ACCOMPLISHMENTS:• Improved procedures and training modules targeting at AVPs and VPs through the creation of a new “Continual Process Improvement 2011” programme• Formulated comprehensive operations procedures manual for Fixed Income Processing• Achieved smooth and successful function transition to India through coaching four trainees from India to undertake the work• Improved productivity by 10% and saved $ 20,000 in operational costs per annumRESPONSIBILITIES:• Implementing investment decisions – generate orders across multiple funds for Bonds, Futures, CDs, Swaps, Options, Duration Overlays - considering cash, investment guidelines, benchmarks and fund sizes• Generating and instructing all foreign exchange spot and currency hedges• Managing cash – monitoring cash positions and cash flows• Monitoring portfolio exposures and consistency of strategy across portfolios• Supervising and coaching 12 team members in various Fixed Income Processing• Performing data reconciliation and validation• Assisting in and providing guidance for fund transitions/launches/ closures• Representing project managers on projects and initiatives• Producing a variety of reports, including portfolio risk reports, fund breakdown• Handling and responding to ad hoc queries• Participating in IT infrastructure programmes in relation to the PSG FI function

Esplanade Branch

Citibank is the consumer division of financial services multinational Citigroup. In addition to standard banking transactions, Citibank markets insurance, credit cards, and investment products.KEY ACCOMPLISHMENTS:• Achieved 10% returns on investments for clients, based on portfolios created on my own• Top Banker Award in 2010• Achieved 2nd highest insurance sales exceeding 1 million• Established strong banker-client relationships, where clients placed high trust in my investment advice and strategiesRESPONSIBILITIES:• Communicating, and dispensing professional advice on, corporate actions on stocks, such as the giving of dividends, splitting of stocks, and open offerings, to clients• Executing client instructions through accurate recording and proper processing• Managing new clients by opening accounts for them, and then following up and monitoring the onboarding of clients’ assets • Executing and monitoring the documentation flow process from clients to operations team to ensure efficient and prompt administration of all aspects of client service delivery, including security trades, foreign currency conversions, loan drawdowns and rollovers, payments, invoicing, and remittances

Changi Airbase, Sembawang Airbase

The Republic of Singapore Airforce is the air arm of the Singapore Armed Forces.KEY ACCOMPLISHMENTS:• Awarded Best Project for Work Improvement Team Scheme (WITs)• Awarded Best Project Manager for Improvement Team Scheme in two consecutive yearsRESPONSIBILITIES:• Performing air traffic controller duties, where I gained deep subject matter expertise in all aspects of air traffic control, from aircraft departure, en-route flight and arrival procedures for the defense of Singapore’s air space• Performing duties as the logistics manager in charge (a secondary appointment) of airfield procurement and maintenance• Managing projects as the project manager for airbase projects leading a team of 200 soldiers to improve productivity and efficiency achieving ISO 9001 standard• Co-ordinating military exchange programmes with other military forces in ASEAN countries, Australia, and the US• Drafting various standard operating procedures for the continual improvement of work processes at the Air Force

Bachelor Of Engineering (Beng), Electrical And Electronics Engineering, Third Class Honours

Activities and Societies: Member, Photography Committee Welfare-in-Charge, Video Production Unit Welfare-in-Charge, Administrative.

Professional Certification, American Council On Exercise Personal Trainer Certification

Upon successful completion of the course, participants will have acquired knowledge in the following topics: Ø Human Anatomy, Exercise.

Diploma, Adult And Continuing Education, Merit

The WSQ Diploma in Adult and Continuing Education (DACE) is a programme under Singapore Workforce Skills Qualifications System (WSQ).

Engineering, Electrical And Electronics Engineering

Activities and Societies: Member, Guitar Club Member, Raffles Choir Member, Open House Committee Member, Raffles Players Drama Club.

High School, Engineering

English Language - A1 Chinese as Second Language - A1 Chemistry - A1 Mathematics D - A1 Geography - A1 Additional Mathematics - A2 Physics.