• Effectively directed 3 critical product-related programs and led the conception, planning, and successful launch of 6 projects, demonstrating exceptional leadership while collaborating with C-suite level executives and stakeholders.• Managed the development JIRA board for an engineering team of 15 and design team of 7, leading daily morning stand-up meetings, bi-weekly sprint plannings, and retrospective sessions to ensure seamless project execution and continuous improvement.• Developed 6 functional specifications to document all critical requirements, user stories, projected timelines, and acceptance criteria for various features, ensuring streamlined project execution.• Created 4 internal knowledge-based wikis for localization, deployment planning and release notifications, JIRA ticket management, and front-end development sprint planning, improving productivity and cross-functional collaboration.• Successfully facilitated communication and collaboration with engineering and QA teams across multiple Asian countries to drive the successful completion of product-related projects.• Led and managed a team of engineers in the development of a Proof of Concept Blockchain/NFT gaming product for an internal company startup, showcased during a business trip to Nexon Korea headquarters.• Developed a comprehensive Confluence knowledge base library encompassing competitive analyses, general information, and product market analyses for 25 blockchain companies, while also creating educational content to facilitate employee understanding of blockchain technology.• Facilitated communication between the GameScale solutions team and two independent game studios to thoroughly grasp each studio's pain points, offering tailored functions and features from the GameScale team to effectively address and resolve their unique challenges.• Launched an initiative to create a talent pipeline between USC's IYA and Nexon America via IYA's partnership program.

***Laid-off***• Managed 2 product related programs and 8 projects (product, internal tooling, marketing strategy); drove 2 internal tooling projects from conception to launch which increased operations efficiency by 25%.• Coordinated and led 8 weekly project meetings and go-to-market meetings between C-suite executives, stakeholders and cross-functional teams to strategize deliverable execution as well as ensure alignment across all teams.• Developed 3 deliverable trackers and processes for the marketing team, customer support team, and creator team; integrated all trackers into general go-to-market tracker which saved 3 hours of wasted work weekly.• Planned and executed tracker automation tool project and created proper documentation explaining how to properly utilize the tool; ultimately eliminated 5 weekly hours of inefficient work for the operations and marketing teams.• Successfully launched product dogfooding process which decreased the total number of projected bugs by 50%.• Contributed to development of internal priority matrix system based on impact on quarterly business initiatives, overall sizeof projects, and amount of resources required to complete proposed projects.

Project: Transportation AI• Partnered with Google and led 5 person team to design, build, and deploy AI pipeline to label 3TBs of transportation video data.

Project: Facilities Operations Optimization Products• Led multi-disciplinary 15 person team to design, build, and deploy B2B SaaS product; successfully released 40+ new features. • Utilized Jira workflows and KPIs across 2 product teams and successfully delivered 100+ high priority tasks which led to 4 contract extensions with current customers as well as the acquisition of 3 new customers in 3 different industry verticals.• Promoted in less than 12 months due to strong performance and organizational impact.• Successfully designed, built, and delivered 3 iterations of EDMS, ArcGIS, and Google Cloud Platform AI products which saved 10% in client’s labor cost.• Designed OCR process to extract and tag metadata from 2.2TB of data increasing operations efficiency by 20%.• Refined product success strategies, resulting in increased team headcount from 2 to 15 total employees.• Maintained client’s ArcGIS platform which hosts 2000 layers and manages internal support desk; completed 90+ basemap updates.• Conducted 100+ user product feedback surveys which led to the development of widget that will save customer approximately 4 weekly hours of wasted work.

Project: Sensitive Data Discovery Project• Liaised between engineering team and client by leading 24 weekly planning meetings on KPIs and requirements; delivered 30+ high priority tasks which saved the customer $100k in labor cost. • Developed pipeline process that successfully extracted, cleaned, and analyzed 600 files of sensitive customer information to increase labor efficiency by 35%.

• Placed 2nd in pitch competition with 5 LA based tech investors and was awarded $2000 worth of prize money.• Managed multi-disciplinary 4 person team to design, build, and deploy MVP; successfully released 3 features. • Led market analysis to determine total available market (TAM), serviceable available market (SAM), and serviceable obtainable market (SOM).• Conducted 300+ user interviews to define requirements, user product journey and user stories, and defined 200+ sprint tasks for prototype.

• Led employee surveys to identify assembly pain points, utilized Python, Pivot Tables, and Tableau to visualize over 30,000 lines of data to discover an average of 15 minutes per employee of non-value added work.• Developed cost benefit analysis and found implementation of 10 linestock kit systems with third-party suppliers would lead to annual savings of $240,000 in labor cost.• Created Tableau dashboards and process maps for other departments within the facility to visualize the impact of the new kit system.

• Led project management team’s weekly goal-setting meetings and delivered 15 high priority tasks.• Created flex spending matrix for 15 departments; decreased excess labor spending by 9%.• Utilized Excel Pivot Tables to visualize the ROI of implementing new staffing matrix hours.