Test script developement for HARP, FHA, VA originationCorporate Training powerpoint presentation developementPerform loan level assessments of origination productionPerform process level assessments of origination productionIdentifying errors in loan files and processes based on a defined script.Observing business processes to ensure proper review.Communicating deficiencies to the affected business units and Internal Audit Making recommendations for remediation on all deficiencies that were reviewed.Tracking outstanding remediation activity on an ongoing basis through internal reports and logs.Identifying trends and reporting to Compliance Department Manager or AVP.

Ensure compliance, operational risk controls in accordance with Bank of America or regulatory standards and policies; and optimize relations with regulators by addressing any issues.Making recommendations for remediation on all deficiencies that were reviewed.Partner with senior management on the learning strategies that will drive improved performance.Identify and tackle opportunities for improvement in all aspects of employee learning.Oversee the design, developement, delivery, and evalualtion of individual courses for each curriculum.

Maintain internal control standards, including timely implementation of internal and external audit pointsEnsure compliance, operational risk controls in accordance with Bank of America or regulatory standards and policies; and optimize relations with regulators by addressing any issuesEnsure National Mortgage Settlement servicing guidelines are followed in the bank modification dept. with test script development.Completed monthly audits on mortgage operations staff which consisted of openers, processors, closers, post funders and underwriters to ensure procedures and guidelines were being followed.Created and presented corrective actions on PowerPoint and delivered to all levels of management. Ensured all HMDA data was accurate for all file. Gather, review and organize data to track and monitor policies and procedures were being adhered to.Participate in or lead project teams including any/all of various internal functional areas/groups to coordinate the implementation of new and transferred projects (products, processes) to the facility, provide project plans that include approach rationale, document development, execution, and summary.

Mortgage Operations Manager, and Project Manager experience.Branch Manager for mortgage company, hired and trained staff of 35 and created office workflow.Identified best practices and implemented new process if needed to improve office workflow. Responsible for day to day analysis of reporting for mortgage branch using aged pipeline reports.Conducts outside sales efforts, commensurate with market opportunity to generate new business clients, while also maintaining and expanding existing consumer and business banking relationships.Managed staff that consisted of Underwriting Mgr, Processors, Closers and Post Closers. Complete monthly audits on all staff members to ensure all loans fall within company guidelines.

Assisted with new Servicing Dept in reviewing accounts to ensure all insurances were in place as well as all escrows were collected and taxes were paid.Input new Conventional, FHA and VA mortgage loan files into the loan operating system. Ensured all required documents were in file and in accordance with established guidelines before sending it to the underwriting area.Collected and reviewed Conventional, FHA and VA conditions set by the Underwriter to ensure documents met guidelines set. Collected and reviewed required closing docs for Conventional, FHA and VA loans. Prepared closing packages for home loans. Reviewed Closing Statements/HUD’s for accuracy on Conventional, FHA and VA loans.Collected and reviewed all funding requirements for loans that closed.