David Telfer Email & Phone Number

A results-driven, exceptional leader, with over 25 years’ experience in Financial Services and Insurance sectors, and a strong track record of success in the development and delivery of complex, innovative and profitable commercial strategies. A Data Analytics advocate with demonstrable experience of building commercial value from solutions based on high quality data analytics. Able to manage and balance short term EDITDA delivery against long term business plans and significant experience of articulating impacts of such decisions, and their associated risks at board level. A strong negotiator, influencer and problem solver, with the invaluable ability to bring internal and external teams together to deliver common goals within mutually beneficial partnerships. Acutely aware of the importance of risk and governance, control frameworks and delivering good customer outcomes. A natural leader who takes great pride in developing others, creating collaborative stakeholder relationships and nurturing an energetic, positive and driven environment that embraces transformational change. Strategy: To innovate and more crucially bring those ideas to life- Have built from concept to implementation several innovative and transformational commercial solutions including a Life Re-Insurance e-auction, new Target Operating Models and a Behavioural Data Warehouse- Have developed a range of data driven solutions to increase conversion, improve persistency, reduce fraud and increase operational efficiency- A track record of relationship management and leveraging relationships to create valueLeadership: To organise effectively and inspire a winning Team- Built a data analytics function from scratch- Led multi skilled teams across multi-locations- Inspire teams through my own Leadership style I have defined by the 5Cs, Collaboration, Communication, Continuous development, Culture and Celebrating success- Significant experience working within matrix management organisationsDelivery- Led multiple implementations/transitions of Price Optimisation software across different businesses- Advocated and built new products that have delivered top and bottom line growth- Led implementation of new Target Operating model and transition from Project to BAU- Fully accountable for and delivery of year on year P&L growth on multiple product lines including car, home, life and breakdown- Built Governance & Control frameworks to materially mitigate risk and improve reporting, SMCR (certified individual), Fair Pricing Principles and Pricing Risk Conduct Dashboard

Listed skills include Stakeholder Management, Insurance, Financial Services, Business Analysis, and 9 others.