Customer Support Representative
Current• Conducting Surveys and Interviews: Gathering essential data and insights from partners and clients, providing a foundation for informed market analysis and strategic decision-making.• Following Scripted Guidelines: Ensuring standardized and consistent data collection, facilitating accurate comparisons and reliable research results.• Maintaining Etiquette: Upholding the organization's reputation for professionalism and reliability by instilling trust in respondents and clients.• Meeting Quotas and Targets: Meeting quotas to showcase personal productivity and contribute to project and organizational efficiency.• Providing Feedback and Insights: Offering feedback to demonstrate personal commitment to improvement and enhanced working methods.Campaigns:• MTN Consumer Services• CCBSA•RAMs