• Track and fulfill 300+ prescriptions daily including highly controlled medications, SLA of 10 minutes or less for waiting patients.• Systematically manage and supervise inventory of every prescription and daily restock of medications (approx. 2,000+ different prescriptions)• Assist pharmacy patients with acquirement of prescriptions, insurance billing and other non-medical related questions• Facilitate coordination with medical insurance and resolve conflicts in a timely manor• Maintains high levels of confidentiality (HIPAA and Patient Confidentiality)

• Onboarded and supported pharmacies adopting PrescribeWellness software to handle their inventory and prescription tracking (75+ pharmacy accounts)• Collaborated with cross-company teams to resolve software bugs, client concerns, or other issues• Advised pharmacies on optimizing their use of the software to improve their business and create growth for PrescribeWellness• Trained new employees on company procedures and best practices

• Managed 50+ Business Client & 100+ Individual Client transactions weekly• Supervised and assisted all other tellers on the bank floor• Handled substantial amounts of currency with precision and accuracy ($1M+)• Oversaw training and compliance of corporate policies (including federal regulations and procedural changes