David Thompson Email & Phone Number

Fallbrook, CA, US

United States

• TriStaff (Staffing Company) 06/2023 to Current6050 Santo Road, Suite 200, San Diego, CA 92124Director of Staffing: Denise Ferraris (858) 597-4000 Ext 119denise@tristaff.com Six-month Contract with Chef Works.
• Inbound and outbound call with customers to discuss accounts, processed payments over the phone, notifying customers about past due invoices.
• Program worked in Sage and TaiRox.
• Worked with multiple departments (sales, warehouse, and production) to resolve invoices issues.
• Managed a portfolio of over 200 customers with nearly 5000 invoices each month.

United States

• Senior Account Specialist Mega Auto Financial 01/2023 to 07/2023925 B Street Suite # 202 San Diego, Ca 92101(619) 878-9610 COO: Serverio Tessada, serverio.tessada@gfmega.comCollection Manager: Erika Garcia.
• Inbound and Outbound calls discussing customers accounts, resolve account issues, taking payments, and providing and/or issuing deferments or due date changes as company policy allows on their auto loans.
• Skip tracing delinquent account, contacting references and utilizing GPS trackers on vehicles to locate vehicles for repossession.

Carlsbad, CA 92010

• Collection Specialist / Sales Executive 08/2018 – 04/2021TSC AR Solutions, 2701 Loker Ave. West Suite # 120, Carlsbad, CA 2010(Relocated office to McKinney, TX)Supervisor: Alex Frey (760) 444-5702Manager: Jonathan.
• Collecting on past due accounts in medical, auto loans, personal loans, and business to business accounts from coast-to-coast nationwide.
• Always adhering to FDCPA (Fair Debt Collection Practice Act) and HIPPA (Health Insurance Portability and Accountability Act) compliant as Federal and State laws dictates.
• Contacting new/potential clients for collecting on their past due accounts.
• Provide excellent customer service and always maintain a professional manner.

Carlsbad, CA

• Federal Student Loan Collector Pacific Point Services, 1935 Camino Vida Roble #240, Carlsbad, CA 92008Supervisor: Isaac Munoz (858) 344-4238 Manager: Laurie Grounds (442) 232-2755
• Obtained information from consumers to determine current financial situation and determine appropriate solutions.
• Provided solutions to consumers to enable them to resolve their obligation administratively or voluntarily.
• Gathered documentation from consumers and maintained appropriate follow-up to fulfill obligations.
• Made hundreds of phone calls per day in a call center environment, exceeding the standard and increasing team productivity.
• Conducted routine Skip-Tracing to assist in locating & contacting borrowers.

Van Nuys

• Office Manager / Collection, Asset Recovery Agent Simon Services and Recovery, 14626 Titus St, Van Nuys, CA 91402 Supervisor: Michael Farhood (818) 737-0626 Owner: Steve Simons J.R. (818) 737-0626
• Managed and supervised 50 staff from in office to field repossession agents that were responsible for locating and reclaiming property on behalf of contracted clients.
• Conducted liaison with major finance and automotive corporations to acquire new clients and increase company revenue.
• I personally conducted over 300 physical property repossessions a month and was independently recognized as the lead recovery agent before being promoted to managing company.
• Conducted routine Skip-Tracing to assist in locating & contacting borrowers.