David Thornton work email
- Valid
- Valid
- Valid
David Thornton personal email
David Thornton phone numbers
An accomplished Customer Success Manager with a great interest in business development and support. I always set my standards above expectations in any role. I consistently over achieve by being completely dedicated to my job. I am extremely passionate and energetic when working and most enjoy forming a close relationship with merchants by growing their business and resolving their problems.
-
Large Enterprise Account ManagerPaypalDublin, Ie
-
Customer Success ManagerPaypal Jan 2020 - PresentSan Jose, Ca, Us• Manage a portfolio of large enterprise merchants in a variety of verticals based both in UK and further afield• Single point of contact to discuss any PayPal related queries including operational, technical, strategic and merchant growth conversations• Engage with merchants through phone, email and face to face meetings• Protect core business while simultaneously advise merchants how to grow revenue through PayPal and other online services• Serve as a knowledge centre for PayPal products and functionality• Constantly work to improve merchant experience and work with Product Teams to push improvements and increase engagement with merchants• Prepare regular business reviews to understand business needs and industry trends• Develop long-term relationships with merchants while identifying and managing risk associated to each business
-
Save Account ManagerPaypal Apr 2019 - Dec 2019San Jose, Ca, Us• Target key mid-market merchants to retain and cross sell full solutions to drive growth• Engage with declining and churned merchants to identify root cause, resolve and reverse the declining trend• Identify merchants where PayPal is not at parity with other payment methods and work closely to rectify this to ensure our share of sales is not compromised• Support other Account Managers with high priority escalations• POC for pricing – full decks and presentations provided to Merchant Operations
-
Account ManagerPaypal Jan 2016 - Mar 2019San Jose, Ca, Us• Manage a portfolio of mid-market online merchants in a wide variety of verticals based both in UK and further afield• Single point of contact to discuss any PayPal related queries including operational, technical, strategic and merchant growth conversations• Engage with merchants through phone, email and face to face meetings• Protect core business while simultaneously advise merchants how to grow revenue through PayPal and other online services• Serve as a knowledge centre for PayPal products and functionality• Constantly work to improve merchant experience and work with Product Teams to push improvements and increase engagement with merchants• Prepare regular business reviews to understand business needs and industry trends• Develop long-term relationships with merchants while identifying and managing risk associated to each business
-
Business Support Inbound AgentPaypal Jul 2014 - Jan 2016San Jose, Ca, Us• Take inbound phone calls from small merchants to handle all queries about their account• Respond to emails from merchants about all aspects of their account• Follow up on opportunities identified with merchants for business development
-
French Business Support Outreach AgentPaypal Mar 2014 - Jun 2014San Jose, Ca, Us• Identify business development opportunities with new business PayPal accounts• Contact small businesses and help development by offering optimised PayPal products for their activities• Guide merchants through any issues with their account including product integrations• Reach out proactively to merchant accounts with limitations to resolve them
-
French Risk Appeals AgentPaypal Aug 2012 - Mar 2014San Jose, Ca, Us• Review limitations on French speaking accounts• Process potential fraud payments on hold• Deal with incoming customer emails• Make outbound phone calls to customers with limitations• April 2013 - March 2014: Communications Champion - deal with site updates, feedback from new hires, and organising on-site events.
-
AnimatorEuro Languages College Jul 2012 - Jul 2012• Supervise and interact with students throughout the day• Ensure all students always speak French and encourage linguistic development• Organise and lead daily activities including sport, crafts and social events
-
Marketing & Hr Intern (Stagiaire Commercial)Dermeo Aug 2011 - Sep 2011Paris, Fr• Recruitment• Market Research• International marketing• Translation -
Intern (Stagiaire)Créatis Groupe Jun 2011 - Jul 2011Paris, Fr• Accounting• Data input• Translation• Analysis• Auditing -
Floor StaffSupervalu Mar 2009 - Aug 2010Eden Prairie, Mn, Us• Floor staff• Butcher staff• Deli staff• Cashier• Cleaner
David Thornton Skills
David Thornton Education Details
-
Trinity College DublinBusiness Studies And French -
Essec Business SchoolLanguages
Frequently Asked Questions about David Thornton
What company does David Thornton work for?
David Thornton works for Paypal
What is David Thornton's role at the current company?
David Thornton's current role is Large Enterprise Account Manager.
What is David Thornton's email address?
David Thornton's email address is thorntd@tcd.ie
What is David Thornton's direct phone number?
David Thornton's direct phone number is +3538761*****
What schools did David Thornton attend?
David Thornton attended Trinity College Dublin, Essec Business School.
What are some of David Thornton's interests?
David Thornton has interest in Children, Skiing, Traditional, Languages, Rock Climbing, Cooking, Popular, Music, Running, Alternative.
What skills is David Thornton known for?
David Thornton has skills like French, Payments, E Commerce, Teamwork, Powerpoint, Strategy, Social Media, Customer Service, Analysis, Microsoft Word, Time Management, Keyboard Skills.
Who are David Thornton's colleagues?
David Thornton's colleagues are Venkata Sai, Krishnendu Pradhan, Shilpa Jayaprakash, Mayank Chauhan, Martin Corporation, Saran Soppa, Aseem Mishra.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial