As a key member of the Learning & Development Team (L&D) working in close collaboration with the key business stakeholders, I am responsible for driving the digital transformation of the learning and development content & strategy for the entire business to support the Air Partner Academy and expansion programmes. I am responsible for the design, development and implementation of all Digital learning and developmental systems, processes and interventions which enable Air Partner to… Show more As a key member of the Learning & Development Team (L&D) working in close collaboration with the key business stakeholders, I am responsible for driving the digital transformation of the learning and development content & strategy for the entire business to support the Air Partner Academy and expansion programmes. I am responsible for the design, development and implementation of all Digital learning and developmental systems, processes and interventions which enable Air Partner to achieve superior performance and deliver its strategic vision, purpose, and growth aspirations.Delivering change and driving improvement through learning solutions - Highlights:*Improve the effectiveness of the Air Partner Academy.*Ensure employee training records are maintained and compliant with ISO requirements. *Lead on the development and consistent performance of the LMS. *To lead the design/ development and implementation of all training to support the delivery of our strategic priorities both for current and future growth. *Establish a formal performance evaluation structure for all learning programs across the group and evaluate the effectiveness of training programs through feedback, assessments, and key performance indicators.*Project managing all design projects from inception through to launch. Show less

Throughout this period, I fostered connections with local executives and DWP branch managers to broaden the scope of ESF offerings across Kent, Sussex, Hampshire, and Barnsley. Additionally, I revamped the company's training materials, transitioning from traditional book-based classroom courses to interactive online eLearning in close collaboration with Subject Matter Experts (SMEs) and the Lead Trainer. Moreover, I enhanced the visibility of key performance indicators such as pipeline… Show more Throughout this period, I fostered connections with local executives and DWP branch managers to broaden the scope of ESF offerings across Kent, Sussex, Hampshire, and Barnsley. Additionally, I revamped the company's training materials, transitioning from traditional book-based classroom courses to interactive online eLearning in close collaboration with Subject Matter Experts (SMEs) and the Lead Trainer. Moreover, I enhanced the visibility of key performance indicators such as pipeline, renewals, and sales success, including conversion rates, through the implementation of comprehensive reporting.In addition to these accomplishments, I took charge of developing financial, budgetary, and forecasting strategies, overseeing the progress of both internal and external initiatives. Furthermore, I was pivotal in establishing and maintaining the learning management system (LMS). My responsibilities extended to crafting compelling bids aimed at securing contracts and expanding the client base. Here are some noteworthy contributions that highlight my impact during this tenure:• Redesigned the back-to-work tracking and reporting element of ESF Contracts, raising performance from 30% to an average of 65% and elevating the organisation to a top training provider in two regions.• Developed and implemented digital marketing strategies, including social media advertising, email marketing, display ads, Search Engine Optimisation (SEO), Search Engine Marketing (SEM) and Pay Per Click (PPC)• Developed a "White Label" resellers LMS portal to establish a new revenue stream and resell courses to other ATOs (Accredited Training Organisations), increasing Turnover by 40%.• Grew our e-commerce platform from 0 to 7 figures in under two years.• Implemented digital services as part of the ODT (Organisation's Digital Transformation) to enable hotdesking and hybrid working to reduce the need for space expansion and associated costs. Show less

As part of my job duties during this tenure, I oversaw the upgrade of pre-press and printing equipment resulting in a 20% increase in company capacity. In addition, I was responsible for supervising the installation of Post Press Finishing equipment, such as complicated booklet-making machines and folding equipment. Along with the above job duties, I introduced a stock storage and management system to improve productivity and delivery as well as reduce waste from duplicate products… Show more As part of my job duties during this tenure, I oversaw the upgrade of pre-press and printing equipment resulting in a 20% increase in company capacity. In addition, I was responsible for supervising the installation of Post Press Finishing equipment, such as complicated booklet-making machines and folding equipment. Along with the above job duties, I introduced a stock storage and management system to improve productivity and delivery as well as reduce waste from duplicate products. Furthermore, I established and maintained long-term professional relationships with existing and new customer bases.Below are some of my key accomplishments that I would to share with you:• Promoted to General Manager from Production Manager for demonstrating exceptional performance.• Increased production by 50% by introducing a 12-hour continental shift pattern into the factory.• Enhanced client experience as well as boosted pre-press design and post-press production efficiency by implementing a new automated workflow system. Show less

• Served as a bookkeeper for 16 years and prepare year-end accounts, budgets, and forecasts• Boosted the revenue by 8% through deal negotiating and installation of Wide Format Digital Print machines.• Increased Pre-press output by 75% as a result of sourcing digital plate-making technology.• Reduced costs by 10% by negotiating with suppliers and sourcing new ones for increasing product range.