David Thorpe Email & Phone Number

Melbourne, Victoria, Australia

Victoria, Australia

Leading executive-sponsored project - managing a cross-sectional team of 15 to implement a new software solution, Perfect Gym for 50k members at 76 facilities engaging 2,5k operational staff.Delivered project benefits - 1M+ member portal logins, 50% of new member sign-ups completed online, membership services team experienced a 300 hour pa time saving as a result of adopting new processes.

Managed multiple executive sponsored projects:Job KeeperDuring the COVID-19 pandemic, my role was to lead the delivery and rollout of Job Keeper program for YMCA Victoria. We developed systems and processes which allowed 3,000 staff to receive the fortnightly wage subsidy. I Led a team of 12 subject matter experts, reported to an Executive Steering Committee, and provided month board updates.Kew Recreation Centre RedevelopmentIn mid-2020 Kew Recreation Centre is… Show more Managed multiple executive sponsored projects:Job KeeperDuring the COVID-19 pandemic, my role was to lead the delivery and rollout of Job Keeper program for YMCA Victoria. We developed systems and processes which allowed 3,000 staff to receive the fortnightly wage subsidy. I Led a team of 12 subject matter experts, reported to an Executive Steering Committee, and provided month board updates.Kew Recreation Centre RedevelopmentIn mid-2020 Kew Recreation Centre is undergoing a $71M redevelopment. As the project manager for the YMCA, my responsibilities are to oversee the three stages for the project; pre-closure, closure, and re-opening. Show less

Project ETI am leading a request for proposal process for organisations telephony system across 7 different business sectors. This transformational project will allow the Y to connect with the customer via their channel of choice.

Victoria, Australia

Project UnifYLed project commencement - national procurement process, engaging organisational business units to develop value stream maps. This resulted in the development of 190 RFP requirements used to perform an international market scan. The industry-leading RFP process has been replicated in numerous partner local government and national YMCA RFP processes.Developed business case, engaging key organisational stakeholders prior to board presentation for project approval.

Brunswick Baths

Brunswick Baths is a multipurpose recreation facility, with an annual turnover in excess of $5.5million. The facility reopened in October 2013 after a $17million redevelopment and experiences 500,000 attendances per annum. I led a team of over 160 staff and volunteers to deliver programming and services to the Brunswick local community in partnership with Moreland City Council. During my time at the facility, we grew the health and fitness membership base by 9% and swimming lesson base… Show more Brunswick Baths is a multipurpose recreation facility, with an annual turnover in excess of $5.5million. The facility reopened in October 2013 after a $17million redevelopment and experiences 500,000 attendances per annum. I led a team of over 160 staff and volunteers to deliver programming and services to the Brunswick local community in partnership with Moreland City Council. During my time at the facility, we grew the health and fitness membership base by 9% and swimming lesson base by 10%, achieved through process and system improvement enhancing the member experience. The facility achieved Life Saving Victoria safety compliance score of 100% and was on track to achieve the facilities highest annual attendance since opening. Show less

Geneva Area, Switzerland

The headquarters for YMCA is based in Geneva Switzerland. My three-month placement included youth empowerment and movement strengthening projects. Some key projects and initiatives included:• Participating in World YMCA staff meetings, project meetings and meetings with technical partners – UN agencies, ILO, etc. This included participation in the World Health Organisation conference in May (from 23 to 31). • Training and implementation of Safeguarding Children policies and procedures… Show more The headquarters for YMCA is based in Geneva Switzerland. My three-month placement included youth empowerment and movement strengthening projects. Some key projects and initiatives included:• Participating in World YMCA staff meetings, project meetings and meetings with technical partners – UN agencies, ILO, etc. This included participation in the World Health Organisation conference in May (from 23 to 31). • Training and implementation of Safeguarding Children policies and procedures for global YMCA implementation.• Assisted with emergency and refugee program communications and monitoring at the World YMCA office.• Provided assistance with One Million Voices 2 research project.• Worked on the Change Agents programme with tasks related to evaluation, webinars, support preparations for the global leadership training, and research on grant opportunities for elements of the strategy on employment, health, and civic engagement. Show less

Carlton Baths

Carlton Baths is a multipurpose recreation facility, with an annual turnover in excess of $2.5million. The facility reopened in January 2012 after a $16.5million (stage 1) redevelopment and a $4.5M upgrade (stage 2) of the outdoor aquatic facilities in 2015/16. I was integral in the feasibility assessment, strategic concept, design and project management throughout the build. In 2016 Carlton Baths received two awards YMCA's “YMCA of the Year” and Parks and Leisure "Facility of the Year" for… Show more Carlton Baths is a multipurpose recreation facility, with an annual turnover in excess of $2.5million. The facility reopened in January 2012 after a $16.5million (stage 1) redevelopment and a $4.5M upgrade (stage 2) of the outdoor aquatic facilities in 2015/16. I was integral in the feasibility assessment, strategic concept, design and project management throughout the build. In 2016 Carlton Baths received two awards YMCA's “YMCA of the Year” and Parks and Leisure "Facility of the Year" for exceptional performance in operations and program delivery. The YMCA of the Year award is assessed by key senior and specialist managers of the organisation, recognises performance against best practice benchmarks and the ability to deliver the YMCA mission and values in its community. As Centre Manager situational leadership is critical in connecting, leading and inspiring a team of 8 middle managers who employ over 100 staff and volunteers delivering outstanding service with a Net Promoter Score of 41.78 and 5 star (Life Saving Victoria) Platinum Pool Rating. Show less

Carlton Baths & Kensington Community Recreation Centre

Supporting an extended recruitment process I was responsible for duel operations, guiding and mentoring a senior staff team of 13 across both sites to manage 200 plus staff with a combine budget turnover in excess of five million dollars. During this time both centres achieved platinum pool rating, safety scores of 99.03% at Carlton and 98.60% at Kensington, which make up two of just fifteen pools in Victoria accredited. I further developed my passion for youth empowerment in supporting the… Show more Supporting an extended recruitment process I was responsible for duel operations, guiding and mentoring a senior staff team of 13 across both sites to manage 200 plus staff with a combine budget turnover in excess of five million dollars. During this time both centres achieved platinum pool rating, safety scores of 99.03% at Carlton and 98.60% at Kensington, which make up two of just fifteen pools in Victoria accredited. I further developed my passion for youth empowerment in supporting the delivery of Future Leaders and UNO-Y Youth Development programs, supporting the development of over 100 young leaders. Show less

North Melbourne Community Centre

NMCC is located in a culturally diverse municipality, requiring a range of service offerings to connect with each individual community group. My role required substantial interpersonal skills to connect with community leaders and continually break down barriers to participation. Major successes included; Eid Festival hosting 1000+ people from the Saudi and Eritrean community groups, establishment of homework club and employment pathways for local community employment.

Deakin University

Coordinate Netball, Futsal and Social stadium nights weeklyStaffing HR – Rosters, Fortnightly Pays, RecruitmentStrategic Planning – Budgets, Business Plans, Stakeholders meetings Develop and maintain Health and Safety best practices Three times 100% Mystery Shopper Result