David Thorsell Email & Phone Number

Gothenburg, Se

Göteborg, Västra Götalands Län, Sverige

Göteborg, Västra Götalands Län, Sverige

Malmö, Skåne, Sverige

➢Strategic and operational management of Bjurfors Customer Care and SDR department. ➢ Regional platform manager and point of contact for brokerage systems & software➢ Regional sales pipeline manager

Malmö, Skåne, Sverige

Amsterdam, Nordholland, Nederländerna

➢ Conducted in-depth data analysis to identify trends, patterns, and anomalies, providing actionable insights to drive strategic decision-making.➢ Cleaned and preprocessed large datasets, ensuring data accuracy and consistency.➢ Created interactive and informative data visualizations using tools like Power BI and Python to communicate findings effectively.➢ Managed SQL databases for data retrieval, manipulation, and reporting.

Malmö

One of Sweden’s leading Real Estate agencies

Malmö, Sverige

Analyst for the Business Support & Contact Center division of the company:➢ Analyzed and assured the quality of customer calls.➢ Developed BI-reports to optimize performance tracking and strategic decision-making.➢ Streamlined processes and automated workflows, resulting in a vast improvement in productivity. ➢ Created forecasts of workforce needs and established a sustainable recruiting strategy in collaboration with management.

Malmö, Sverige

➢ Monitored performance through daily tracking and reporting of various KPI’s➢ Enabled data-driven decision making by developing excel reports for key-stakeholders.➢ Managed all incoming leads in the region, ensuring a fast lead distribution process to our realtors in accordance with company protocols. ➢ Performed various administrative tasks, including travel arrangements and scheduling.➢ Produced presentations and meeting-material weekly. ➢ Ensured follow-through of all discussed items in meetings, with updates being incorporated into reports.

Master Of Laws - Llm, Legal Studies, General

Bachelor Of Science - Bs, Artificial Intelligence