• Create and implement a balanced agency budget.• Coordinate services and referrals to ensure all youth are paired work- the most appropriate provider.• Liais between referring agencies and our agency to develop new MOUs and expand areas of operations. • Ensure Quality of service through quality assurance measures and work through all grievances.• Develop and enforce agency policies and procedures.• Recruit, interview, and train new staff.• Ensure billing is completed ethically, legally, and accurately.

• Assist in developing a balanced agency budget across all service lines.• Assist in developing and implementing new service lines throughout the state.• Perform as the agency operations director through service coordination throughout the state of New Jersey to ensure appropriate services are rendered for all clients. • Connect the most appropriate clinical providers with the youth and families in need.• Assisted in the budget goals to promote business growth from servicing youth and families in 4 counties to servicing youth and families in 15 NJ counties in one fiscal year.• Develop and enforce agency policies and procedures for Unlocked Potential and contracted agreements with referring agencies. • Recruit and interview new staff.• Supervise the introduction of all incoming staff to ensure competency and understanding through the onboarding process.

Coordination of adult residential care.·  Supervise site managers for 10 residential programs. · Communicate with residential staff and consumers to support a sustainable plan for the consumers involved.· Responsible to monitor new staff's completion of trainings during probationary period.• Perform an administrative role as a partner with the residential director in setting the example and implementing various agency policies and procedures. • Complete assessments and determine a level of service for possible consumers. · Communicate with local, county, and State hospitals to ensure proper transition to the ESNJ residential programs.• Ensure that all essex county residential programs are compliant with all medicaid and DMHAS (Division of Mental Health and Addiction Services) regulations.

Progressed through a series of promotions, resulting in responsibility for training new care managers and supporting all care managers as well as supporting the agency in multiple trainings, events, and family court support. ·  Work with youth and families on a one-on-one and group basis to put together a plan to work towards their individual behavioral and family goal. · Communicate with court staff and attorney’s to support a sustainable plan for the youth involved.· Responsible to assist in training new Care Managers to the agency as well as support agency care managers in the field.•Perform an administrative role as a partner with my supervisor in setting the example and implementing various agency policies and procedures. • Responsible to organize and authorize all clinical and community based services that the family worked with in the home to ensure continuity of services and communication between all professional entities and clients involved · Communicating with the State of NJ System Administrator to ensure services continue as needed to ensure the level of care required.

Behavioral Assistant• Assist children and families in increasing positive behavior. · Responsible for contacting and scheduling consistent schedules with assigned families. · Closely follow the behavioral assistant plan developed by the licensed worker on the case. · Develop and utilize activities to work towards improving behaviors and reaching goals set by the family and the behavioral assistant plan. · Expected to be 100% compliant with supervision and all paper work on a weekly basis.Service Coordinator · Maintain and ensure consistent services and communication between the home workers, clients they work with, referring organization and the company. · Communicating with the State of NJ to ensure services continue as needed to ensure the level of care required · Maintain contact with all employees to assist in resolving case related issues. · Work with clients and referring agencies to keep positive relationships and outcomes. •Ensure safety and assist the clients to maintain positive behavior between members of their family as well as overall interpersonal skills. TRAINER · Maintain and update current training responsibility folder · Follow the training curriculum at its entirety. · Responsible for teaching and motivating training classes of 5 to 15 people at a time. · Grade all candidates fairly to ensure only qualified candidates pass the training class and those who are not ready to utilize what they have learned.