David Ton-Lai Email & Phone Number

Edmonton, Ab, Ca

Edmonton, Alberta, Canada

- Working in conjunction with leadership to define both immediate and future goals, in order to establish organizational priorities and effectively incorporate them into performance evaluation frameworks- Oversee several major cross teams projects including product development, licensing approval submissions, and business operations management.- Leading the company’s grant and alternative financing efforts to fund new role creation, special projects and capital expenditures to expand market offerings.- Developing and refining internal tools for business operations such as project management, operational trackers, and goal planning.

Edmonton, Alberta, Canada

- Oversee day-to-day operations of the company such as, basic accounting duties, drafting and executing leases, negotiating renewals, handling tenant inquiries, and coordinating contractors.Managing various forms of business communications to tenants, suppliers and government agencies including grant and permit applications, formal letters, web content, email and newsletters.- Acting as the Project Manager to operate and execute on all aspects of our annual community appreciation event, Mercer Super Party, such as permitting, public and sponsor relations, logistics, and programming.- Working directly with Partners to continually analyze processes and collaborate on ways to improve operations of the company.- Maintaining Gather Co's goodwill through a reputation of professionalism and competency when interacting with stakeholders, clients and external organizations.

Edmonton, Alberta, Canada

• Developed student engagement plans using IDEO's Human- Centered Design Thinking methodologies.• Enhancing Startup Edmonton’s community by acting as an ambassador, interacting with members and attending events.• Maintaining the co-working space to ensure that members have the best possible experience.

World Trade Centre Edmonton

- Provided ad-hoc support to project director for Ignite Edmonton Festival 2015 including drafting speaker engagement and service agreements.- Empowered businesses through summarizing market intelligence in detailed reports on topics targeted towards individual inquiries.- Created tools such as blog posts and presentations that highlight Edmonton’s excellent investment opportunities to create high quality deliverables for local and international clientele.

Edmonton, Alberta, Canada

- Conducted primary and secondary research for further understanding of markets and channels using various databases to secure business reports.- Completed analyses of operations lists, business reports and other documents in order to provide recommendations for clients based on findings.- Created tools such as tables and matrices to rank options and alternatives utilized in final reports and deliverables to clients.- Generated deliverables based on findings of research and analysis on various business reports.

Edmonton, Alberta, Canada

- Exceeded monthly sales goals consistently making Koodo’s gold star program (120% in sales)- Ensured customers receive high quality customer service by assisting them in a timely andprofessional manner- Managed inventory and shipping/receiving packages- Created repair requests for customers and monitoring the status using Koodo’s Repair TrackingSystem- Assisted customers with general billing enquiries explaining discrepancies

Edmonton, Alberta, Canada

- Exceeded monthly sales targets through excellent sales and upsell techniques- Showcased products and providing demonstrations to increase sales- Merchandised inventory to schematics to increase accessory sales- Shipped and received inventory and monitoring daily cash till reconciliations

Pmit100 And Pmit 105, Information Technology Project Management

- Learned essential processes, terminology, strategy, and methodologies of project management - Developed project charters and life cycles.

Bachelor Of Commerce (B.Com.), Business/Managerial Economics

Activities and Societies: Lazy-Faire Designer (Student Magazine)