Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

•Deliver prepared sales talks, reading from scripts that describe products or services, to persuade potential customers to purchase a product or service or to make a donation.•Contact businesses or private individuals by telephone to solicit sales for goods or services, or to request donations for charitable causes.•Explain products or services and prices, and answer questions from customers.•Obtain customer information such as name, address, and payment method, and enter orders into computers.•Record names, addresses, purchases, and reactions of prospects contacted.•Adjust sales scripts to better target the needs and interests of specific individuals.•Obtain names and telephone numbers of potential customers from sources such as telephone directories, magazine reply cards, and lists purchased from other organizations.•Answer telephone calls from potential customers who have been solicited through advertisements.•Telephone or write letters to respond to correspondence from customers or to follow up initial sales contacts.•Maintain records of contacts, accounts, and orders.

•Apply coatings, such as paint, ink, or lacquer, to protect or decorate workpiece surfaces, using spray guns, pens, or brushes.•Examine finished surfaces of workpieces to verify conformance to specifications and retouch any defective areas.•Clean and maintain tools and equipment, using solvents, brushes, and rags.•Read job orders and inspect workpieces to determine work procedures and materials required.•Clean surfaces of workpieces in preparation for coating, using cleaning fluids, solvents, brushes, scrapers, steam, sandpaper, or cloth.•Rinse, drain, or wipe coated workpieces to remove excess coating material or to facilitate setting of finish coats on workpieces.•Place coated workpieces in ovens or dryers for specified times to dry or harden finishes.•Select and mix ingredients to prepare coating substances according to specifications, using paddles or mechanical mixers.•Melt or heat coating materials to specified temperatures.•Conceal blemishes in workpieces, such as nicks and dents, using fillers such as putty.

•Enforce safety and sanitation regulations.•Direct and coordinate the activities of employees engaged in the production or processing of goods, such as inspectors, machine setters, and fabricators.•Confer with other supervisors to coordinate operations and activities within or between departments.•Plan and establish work schedules, assignments, and production sequences to meet production goals.•Inspect materials, products, or equipment to detect defects or malfunctions.•Observe work and monitor gauges, dials, and other indicators to ensure that operators conform to production or processing standards.•Conduct employee training in equipment operations or work and safety procedures, or assign employee training to experienced workers.•Interpret specifications, blueprints, job orders, and company policies and procedures for workers.•Keep records of employees' attendance and hours worked.•Read and analyze charts, work orders, production schedules, and other records and reports to determine production requirements and to evaluate current production estimates and outputs.

ve levers or controls that operate lifting devices, such as forklifts, lift beams with swivel-hooks, hoists, or elevating platforms, to load, unload, transport, or stack material.•Inspect product load for accuracy and safely move it around the warehouse or facility to ensure timely and complete delivery.•Manually or mechanically load or unload materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles.•Position lifting devices under, over, or around loaded pallets, skids, or boxes and secure material or products for transport to designated areas.•Weigh materials or products and record weight or other production data on tags or labels.•Perform routine maintenance on vehicles or auxiliary equipment, such as cleaning, lubricating, recharging batteries, fueling, or replacing liquefied-gas tank.•Move controls to drive gasoline- or electric-powered trucks, cars, or tractors and transport materials between loading, processing, and storage areas.•Operate or tend automatic stacking, loading, packaging, or cutting machines.•Signal workers to discharge, dump, or level materials.•Hook tow trucks to trailer hitches and fasten attachments, such as graders, plows, rollers, or winch cables to tractors, using hitchpins.

•Enforce safety and sanitation regulations.•Direct and coordinate the activities of employees engaged in the production or processing of goods, such as inspectors, machine setters, and fabricators.•Confer with other supervisors to coordinate operations and activities within or between departments.•Plan and establish work schedules, assignments, and production sequences to meet production goals.•Inspect materials, products, or equipment to detect defects or malfunctions.•Observe work and monitor gauges, dials, and other indicators to ensure that operators conform to production or processing standards.•Conduct employee training in equipment operations or work and safety procedures, or assign employee training to experienced workers.•Interpret specifications, blueprints, job orders, and company policies and procedures for workers.•Keep records of employees' attendance and hours worked.•Read and analyze charts, work orders, production schedules, and other records and reports to determine production requirements and to evaluate current production estimates and outputs.