Global It Operations Director
CurrentAccountable for: - Setting global IT strategy.- Managing multimillion GBP capex and opex budgets.- Managing Technology vendors and associated contracts.- Stakeholder management of ExCo- Overseeing the governance of all Technology project and programme delivery, with the day-to-day operations run by the Head of Tech Delivery in my team (agile & waterfall methodologies, project & programme governance and reporting).- Managing the InfoSec team, with the day-to-day operations run by the Head of InfoSec & Compliance in my team (incident response, SIEM monitoring, compliance with regulations such as PCI-DSS, GDPR, CCPA & PIPL).- Managing the global infrastructure team (Azure & GCP).- Global Service Desk and Desktop Support functions.- Workplace Technology team (Windows, macOS, iOS & Android MDM, collaboration tools, meeting room technology, digital signage, streaming and events).- Hardware and software Asset Management.- All store tech support.