David Chen Email & Phone Number

I'm a Content Marketing Manager with 10 years of experience in B2B SaaS. I have a diverse background, including software engineering, public sector, healthcare, private enterprise, FinTech, and Government Affairs.I offer exceptional comprehension of all levels of the customer journey with the ability to strategize and shift voice as needed. I enjoy forging strong working relationships and communicating with all organizational levels—from C-Suite and content writers to editors and product managers.EXPERTISE Content Strategy – Content organization; brand awareness; nurture campaigns; content audit;repurposing/refresh; content calendar; gap analysis; SEO; A/B testingProject Management - Convene and align diverse team members, including subjectmatter experts and content creators; milestone identification; task assignment; timelinemanagement; integrated campaign development, management and execution Marketing Communications – Dynamic marketing communications for demand generation and contentmarketing, from ideation to post-delivery analysis; corporate communications; ghost writing; SEO;webinars; eBooks; bylines; white papers; event support; newsletters; email campaignsTechnical Writing – Training manuals; software and procedural documentation; collaboration withEngineers and Product Managers; agile environment; document curation; interview stakeholders abouttheir roles, experience, needs, and expectations

Listed skills include Technical Writing, Editing, Web Content, Software Documentation, and 10 others.