Child Welfare Systems

Project manager / Migration Engagement Lead. Managed an enterprise wide client automation project to ensure global cyber security compliance. QA test manager, working with.client to run UAT as well as UAT sign off.

Managed a Security and Compliance project for Client Automation (HPCA Pan-HP)

I Provided leadership in gathering, clarifying, & documenting requirements for sales support and forecasting applications. Responsibilities included the facilitation of work throughout the entire IT lifecycle, which include working with architects to identify a technical solution, facilitating IT estimates and staffing needs, providing work oversight, customer status, and UAT.Actively worked with customers to analyze business needs, gathered and documented business and system requirements. Facilitated meetings and documented project minutes/outcome. Performed business process analysis (AS IS /TO BE). Application testing: created test cases, completed system/integration testing, facilitated user acceptance testing. Documented use cases and closely interacted with developers

• Responsible for application and endpint monitoring project for Microsoft's internal line of business applications• Utilized System Center Operations Manager and management packs/agent for patch compliancy and threat vulnerability updates• Worked with remote teams across the world for all Microsoft data centers.

Workflow Manager responsible for the refresh of 70,000 computers and systems across Boeing. Created and maintained a workflow system to reliably repeat a sequence of operations. We used a combination of Remedy and .Net packages in the process

Sr. Business Analyst for new application Management System for Premera’s insurance agency. Engaged in business analysis, requirement gathering and documentation, methods and tools. Partnered with Line of Business experts and Business Data Managers to collaborate and coordinate all aspects of requirements. Facilitated meetings with executive level business customers while developing requirements (this included an interface with SalesForce.com). Assisted in the implementation of a broker portal via Sharepoint and Reporting Services

IT Project Manager – Data Warehouse / BI ConsultingData Warehouse consulting / Microsoft Performance Point / Pro-Clarity / DB2 / SQL and Oracle. Utilized the full complement of project management and professional management tools and techniques as well as technical concepts to effectively plan projects. Led, persuaded, and motivated teams/individuals; managed internal and external groups and reviewed the work of assigned staff. Managed system-wide operating system and application implementations and upgrades.Defined a detailed project scope and controlling scope as a means of achieving overall project objectives.

Data Warehouse and BI Reporting engagement lead. I worked on a strategic BI Program supporting the development of an Enterprise Data Warehouse (EDW) . Developed estimates for BA tasks• Worked with Business Data Managers to collaborate and coordinate all aspects of requirements • Assisted BA leads to ensure a smooth transition from development release to the production environment• Worked with a diverse set of development staff onshore and offshore.

Sr. Project ManagerDocumented business requirements, processes, and Ecommerce Workflows for order activation requests. Gathered and documented required functionality, system integration data mappings, and responsible for other deliverables necessary to complete implementations. Analyzed business and technical impacts of new change requests for a suite of complex projects and applications. Developed technical specifications for customer interfaces, data integration, analytics, software enhancements, and resolution of related technical issues. Created and used methodologies for fraud detection

Project Manager: Responsible for the management, design, and implementation of monitoring environments in the MSN and Windows Live environments. This also includes all of Microsoft’s data centers, labs, etc. Responsible for budget forecasting and Capacity Planning.• Systems Support Manager / Workflow engineeringo Experience with System Center Operations Manager (MOM), o Working with systems engineers to build, update and implement custom and third party management packs.o Management Oversight of the existing SCOM/MOM environments (Integration of new native management packs, analysis, and design of KPIs, thresholds, alerting, etc.).

Managed the coordination of data changes that occurred on several business source systems. Enterprise wide projects with a large number of banking and financial systems and stakeholders where data from the business side was changing and had to be reflected and handled properly in the enterprise data warehouse. Responsible for coordinating test environment to verify data changes were being handled properly. UAT lead, QA testing facilitators.

• Responsible as a hands-on analyst and PM for Financial and Compliance related systems. This project involved web application development, office automation and SharePoint portal technology. Utilized Microsoft’s SDLC best practices. I was responsible for the creation of project plans, capturing requirements, creating technical and functional specifications / design documents, and technical leadership.• I led application planning and analysis sessions, developed business rules, context diagrams, training plans, test scripts, strategic planning vision, etc. I managed software developers, QA testers, and production support staff to complete assigned tasks and worked closely with Microsoft’s business customers on a daily basis. • Project involved the development of a new interface to be used in transacting against Microsoft’s General Ledger (in SAP). This new tool replaced an older tool and provided a platform for improved performance and continual compliance with Accounting Policies as well as SOX Compliance

• Responsible for analyzing customer’s technical environment, “bottlenecks” and defining solutions. Designed and implemented solutions at customer sites. Delivered high level presentations and demonstrations assisting the sales organization in the completion of the sales cycle. Responsibilities included acting as a technical liaison to the customer, while interacting with multiple departments within the organization, including development, marketing, executive management and customer support. Project Manager. Responsible for the overall success and management of software pilots and trials through an integrated process and best practices. This position required am understanding of a wide range of development platforms, architectures, and concepts for both information and enterprise infrastructure management.  Pre-sale Engineer: Engaged in strategic plans, UAT and Test Plan creation (QA Lead) proof of concepts, studies and assessments. Responsible for answering RFIs and supporting the RFP process. Provided assistance for preparation of Statements of Work. Change and Configuration Management Consulting: Design, administration and implementation of development lifecycles. Streamlined business processes and custom software lifecycles for customers.

Development of Banking Software

Tested Banking applications on a multitude of platforms, along with Y2K testing.