Supervise the "on demand" transport operation on the Northern Beaches called Keoride.Manage drivers, attend to customer needs, trouble shoot and report.

Developed, prioritised and reported on the annual capital and maintenance works program across multiple field service locations, as well as to control business costs. Outcomes were achieved by leading a team of four direct reports who were responsible for the functions of Works Program Coordination, Productivity Improvement, Operational Reporting and Business Support & Compliance. ---> Delivered an Integrated Works Management process to support capital and maintenance delivery through monthly cycle of planning, review, work constraint identification and corrective action.---> Developed and implemented field process transformations achieving productivity improvement through: field work order automation, staff training scheduling, field communication delivery, crew amalgamation and fleet utilisation.

Successfully managed a region with 70 staff in the planning and design of capital projects for connection of customers and augmentation of local distribution networks. Engaged with major customers and stakeholders on network construction and reliability of supply. Ensured compliance with legislation and network standards. Managed emergency supply and electrical installation inspection services. ---> Improved customer satisfaction by engaging with local councils and customers on construction works including excavation, cable laying and substation installations. Positive feedback received for consultation processes.---> Reduced total budgeted capital project costs by $41M or 40% by combination of disciplined priority and scope reviews including project cancellations.

Effectively led the most critical region within the Ausgrid network area providing electrical supply to major commercial, retail and industrial customers in the Sydney CBD and Eastern suburbs including Sydney Airport, Port Botany Terminal, Orica, Universities and Internet Service Providers. Managed the region with 30 staff undertaking the planning and design of capital projects, connecting customers and augmenting local distribution networks. Ensured compliance with legislation and network standards. Engaged with key customers and stakeholders including Sydney City Council on embedded networks, trigeneration, network construction and reliability of supply. ---> Established and position of Senior Community Liaison Officer to improve stakeholder relationships including major customers, local politicians, local councils.---> Improved the reliability of supply by targeting and removing network overloads by instrument monitoring in hot spot locations throughout the whole region.---> Negotiated establishment of Port Botany Zone substation ($21M design and build cost) with land contribution from Sydney Ports Corporation.

Undertaking duties of Deputy Chairman for the BEC to support and encourage business growth in the Botany Bay precinct.

Managing team of 20 staff for local distribution planning, customer connections, major projects and streetlighting design functions for Sydney CBD and Eastern suburbs. Ensured compliance with legislation and network standards.

Managing teams for the front-end administrative process for the connection of customers to the network and initiation of customer billing.