Data Manager
Current• Support departmental Quality Assurance (QA) activities.• Identify and report workflow deficiencies based on workflow review and data assessment.• Perform gap analyses to identify areas that could benefit from workflow improvement activities and better data capture.• Produce weekly, monthly, quarterly, and annual comparison QA reports to Care Management leadership.• Support and meet data needs for development and implementation of strategic initiatives to improve and enhance performance and services.• Assist Care Management to meet requests for inter and intra-departmental information.• Assess and validate departmental benchmarks and KPIs including, but not limited to, transitional care programs, discharge planning activities, managed care insurance distribution, length of stay, avoidable days, and readmission rate.• Identify and develop data collection methods using available software systems (Excel, Access, Crystal Reporting, Cerner DA2, Vizient database, Tableau).• Work with clinical staff to enhance clinical data capture and analysis, in support of internal and external quality improvement and reporting efforts and mandates.• Submit and manage departmental IT requests for quality improvement activities including tickets and reports. Participate in monthly meetings with IT to discuss ticket activity, deadlines, and updates.• Generate ad-hoc reports and perform ad-hoc responsibilities as deemed appropriate.