Flood Restoration & Mold Mitigation

• Currently oversee maintenance and facilities operations throughout San Diego, Irvine, Los Angeles and Arizona. • Manage Regional Maintenance Managers, Project Managers, Buyers and 100+ Maintenance Associates. • Restructured maintenance positions and job descriptions to help create internal career growth; restructured pay scale based on the competitive market. • Created and implemented maintenance policies and procedures.• Coordinate and procure major capital expenses; including budget and implementation.• Created and implemented monthly site property quality inspection program (PQI).• Created and implemented preventative maintenance program to preserve buildings and systems. • Created and coordinate maintenance education & training classes.• Oversee OSHA documentation & safety tracking.• Created and implemented incentive program to measure results for service requests, 5 star Yelp reviews, turnover, property inspections and preventative maintenance completion. • Manage Rehab program: bidding, design, implementation, invoicing and oversight of rehab contractors.• Coordinate new construction/lease up, acquired permits and procure routine services. • Oversee vendor development, relations and negotiations.

• Collaborated with GM, Operations and Community Managers to ensure cost-effective, value-added maintenance consistently within the Del Mar portfoilio and The Village Mission Valley.• Evaluated and recommended capital improvements, providing valuable information in order to identify potential problems and preserve the Irvine ICAC asset, while assisting with renovation projects.• Performed property management activities by implementing and supervising the service team and contractors; while managing budgets from start to completion. • Negotiated and reviewed contracts and agreements with vendors, suppliers and subcontractors. • Thoroughly inspected acquisitions and participate in due diligence. • Dynamic leader, managed service teams to a higher level of overall performance through hiring, training, and creative problem solving.• Provided technical and project direction while increasing productivity among service teams; including standard operating procedures, specifications and criteria. • Manageed budgets and schedules of employees, supplies and materials. • Maintained accurate records regarding preventative maintenance, miscellaneous logs, service requests, expenditures, apartment make-ready status and work in progress. • Conducted safety inspections and trained staff on safety & emergency procedures; including compliance with building and safety codes, construction practices, and company policies and procedures.• Coached and counseled employees to reflect Irvine’s PSP customer service program.• Maintained overall physical condition and aesthetics of the community.

• Collaborated with Regional Service Manager, Operations and Community Managers to ensure cost-effective, value-added maintenance consistently among several properties.• Evaluated and recommended capital improvements, providing valuable information in order to identify potential problems and preserve the company’s asset, while assisting with renovation projects• Effectively lead capital expenditure walks with joint venture management, suggesting major and minor improvements among several properties. • Performed property management activities by implementing and supervising the service team and contractors while managing budgets from start to completion.• Thoroughly inspected acquisitions and participate in due diligence.• Managed budgeting and schedules of employees, supplies and materials. • Maintained accurate records regarding preventative maintenance, miscellaneous logs, service requests, expenditures, apartment make-ready status and work in progress. • Coached and counseled employees to reflect Archstone’s Touchpoint customer service program.• Responsible for maintaining overall physical condition and aesthetics of the community.

• Provided site supervision on a diverse range of commercial/residential construction and high-rise remodeling projects.• Developed and maintained budgets and executed planned growth strategies• Performed and proficient in all trades of construction (carpentry, electrical, plumbing, roofing, landscape, drywall, insulation, waterproofing, and HVAC) while managing costs, ordering materials, and scheduling.• Disciplined and focused self-starter with excellent communication skills that have established pivotal relationships with colleagues, external contractors, and even the most demanding of residents.