Head Of Account Management
CurrentLeadership of a high-performing team of Account Directors and Managers, ensuring strategic strength in proposals and pitches; efficient and detailed delivery of, commercial advertising campaigns, through focused support and challenge management; and cross-company collaboration for process streamlining and business development.• Line managing a group of Account Managers, ensuring daily growth, effectiveness and satisfaction for each individual in line with company objectives• Establishing strength and clarity in campaign reporting to drive client satisfaction, with an 8.5/10 average feedback score from clients• Leading team through remit shifts to develop strategic authority, deepen understanding and ownership of client verticals and expand product knowledge across print media, digital display, event activations and CRM activity• Consolidation of pipeline and production management into one consolidated system (Monday.com), employing automation to streamline process and improve clarity for all teams• Roadmapping, verifying commercial viability and driving rollout of new commercial products to drive innovation and opportunity for client growth