Senior Manager General Compliance, Vice President
Tampa/St. Petersburg, Florida Area
Partner and support HSBC Consumer and Mortgage Lending (CML) Default Services and HSBC Retail Bank and Wealth Management (RBWM) Collections & Recovery to proactively manage regulatory, compliance, and operational risks, which promotes adherence with regulatory requirements.• Provided sound regulatory guidance in the areas of loss mitigation and delinquency management, as a subject matter expert specializing in Foreclosure, Debt Collection, Bankruptcy and REO. Assisted with the closure of multiple consent orders impacting the foreclosure and regulatory compliance areas. • In a volatile regulatory environment, collaborated with business partners in the First Line of Defense with the creation, implementation and testing of effective controls. • Facilitated regulatory reviews of new default vendors, identified applicable regulations and obligations, and ensured vendor policies and controls were in compliance. • Led positive transformation, which included development of business requirements, project plans, and system/production workflows.