Configured hardware, devices, and software to set up work stations for employees.Managed hardware and software inventory, ensuring timely updates and replacements as needed.Monitored systems in operation and quickly troubleshot errors.Maintained servers and systems to keep networks fully operational during peak periods.

Increased customer satisfaction by providing exceptional service and support to distributors.Managed distributor training programs, resulting in enhanced product knowledge and sales skills among team members.Collaborated with suppliers for timely product deliveries, ensuring client satisfaction.Provided regular performance reports, offering insights into areas of improvement or success within the distribution network.