David Van Email and Phone Number
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With over 10 years of professional experience in customer success, my mission is to empower enterprise clients in their cloud adoption and optimization efforts. My core competencies include account management, strategic guidance, and facilitating cloud solution deployments with hyperscalers like AWS and Azure and GCP. I'm dedicated to providing exceptional service, bringing a diverse perspective to our team and serving as a trusted advisor to our clients.I am instrumental in supporting strategic enterprise customers, ensuring they seamlessly onboard and maximize their cloud investments. I maintain a proactive engagement with customers, addressing challenges, and acting as a bridge between them and internal PM, Support and Marketing teams. My expertise in cloud solutions enables me to contribute effectively to product development and customer retention, ultimately driving success for both our customers and the organization.
Microsoft
View- Website:
- microsoft.com
- Employees:
- 231118
- Company phone:
- 0124 415 8000
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Sr. Customer Success Account Manager | Software And Digital PlatformsMicrosoftUnited States
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Sr. Customer Success Account Manager | Software & Digital PlatformsMicrosoft Nov 2024 - PresentRedmond, Washington, Us
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Strategic Customer Success Manager - Hyperscaler | Vmware By BroadcomBroadcom Nov 2021 - Nov 2024Palo Alto, California, UsSupport strategic enterprise cloud customers with on-boarding, adoption, expansion and retention motions during their hyperscaler journey. Primary responsibilities includes understanding customer’s roadmap, use cases and becoming a trusted advisor to assist them realize their cloud strategy. Act as the customer's Champion and Advocate, meet with customers on a regular cadence to actively monitor deployment velocity and work towards addressing any challenges and/or blockers. Share customer feedback with BUs and R&D for product development. Deliver successful customers to the contract renewal cycle and, where necessary, support the renewals process to minimize customer attrition. Help identify, generate and facilitate additional revenue leads and share with the account team. -
Senior Customer Success Manager | Vmware Cloud FoundationVmware Jul 2018 - Nov 2021Palo Alto, Ca, Us -
Technical Customer Success Manager | Ibm CloudIbm Nov 2016 - Jul 2018Armonk, New York, Ny, UsDriven to generate value by managing all aspects of the onboarding process - the transition of a customer from deployment to Support. Act as a technical escalation point for Support to mitigate complicated customer issues. Engage in proactive communication with all IBM Cloud Object Storage customers to convey service changes, status updates and product offerings. Consult with both prospective and existing customers, building reference architectures of customer infrastructure. Develop solutions for customers revolving around the object storage ecosystem.Ensure that the overall customer experience is responsive, effective, and seamless. -
Customer Success EngineerApptio Nov 2015 - Nov 2016Bellevue, Wa, UsProvide strategic technical guidance related to the customer’s adoption plan and ongoing technical enablement. Advise clients on data incorporation, change management and data modeling. Engage customers to track their technical initiatives and help drive achievement of technical development goals. Centralize and maintain critical client architecture and operational documentation -
Field Application EngineerVirtana Corp. Jul 2013 - Oct 2015Palo Alto, California, UsExecute value realization and customer problem solving of IT investment for Virtual Instruments’ products. Install and Configure Virtual Instruments’ enterprise products and services (pre-sales and post-sales). Implement proactive management steps to predict and respond to failures of customer owned hardware. Perform storage optimization consulting and business case development. -
San Design & Integration EngineerBoeing Apr 2012 - Jul 2013Arlington, Va, UsDesign and recommend technical solutions based on client’s business requirements to include Server and Storage Solutions, Virtualization, Data Security, and Managed Services. Develops strategies, policies and best practices through participation in team meetings and other direct contributions. Develops and cultivates strong customer relationships. -
Implementation SpecialistEmc Jan 2009 - Apr 2012Round Rock, Texas, UsPlans and manages the installation, configuration and tuning of SAN and storage hardware and software. Provides advanced technical and/or business consultative services during the post-sales cycle. Developing, implementing and overseeing policies and procedures to ensure consistent storage provisioning, uptime, regulatory compliance and data protection. Trained numerous resources including peers, EMC partners and the customer.
David Van Skills
David Van Education Details
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Western Washington UniversityManagement Information Systems
Frequently Asked Questions about David Van
What company does David Van work for?
David Van works for Microsoft
What is David Van's role at the current company?
David Van's current role is Sr. Customer Success Account Manager | Software and Digital Platforms.
What is David Van's email address?
David Van's email address is dv****@****tio.com
What is David Van's direct phone number?
David Van's direct phone number is +165042*****
What schools did David Van attend?
David Van attended Western Washington University.
What are some of David Van's interests?
David Van has interest in Emerging Technologies, Analytics, Investing.
What skills is David Van known for?
David Van has skills like Storage Area Networks, San, Storage, Enterprise Storage, Emc Storage, Nas, Clariion, Symmetrix, Cloud Computing, Troubleshooting, Integration, Vmware.
Who are David Van's colleagues?
David Van's colleagues are Ashok Kumar, Md Mohiuddin All Mahmud Shadi, Paul Collinge, Ishtiaq Dar, Rafael Denis, Sherin D., Qin Nina.
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