Monitor and maintain the website on a daily basis, manage content and ensure accuracy and relevancy, develop and implement strategies to improve performance, optimize website for SEO, track website analytics and performance, manage social media accounts

Testing a CRM and a digital documentation repository platform using automated and manual test scenarios.Develop and execute test cases, scripts, plans, and procedures (manual and automated). Reviewing test results and modifying tests if necessary. Raising any issues and defects found through testing. Maintaining the defect register. Communicating the test results to relevant team/management and work with them to resolve issues raised, promoting the reuse of existing tests (regression etc.).

System, UAT and Regression testing of the Cargodom's portal and back-end platform with automated and manual test scenarios. Develop, maintain, and execute manual/automated test cases for functional, acceptance, integration, regression, system, stress/performance and high-availability testing of RESTful API’s.

Worldwide sale of consumer and industrial electronic products and equipment. Customer relationship maintenance, new key account customers penetration and development, coordination, and development of the relationship between distributors and the factory.

SOS Line Operator – Managing the support line and offering comprehensive information and support to persons requiring immediate assistance. Strong collaboration, communication, and interaction with all stakeholders during continuous improvement in service quality and efficiency.

Providing direct customer support with request and inquiries related to the digital payment and order processing modules of the platform. Monitor progress against customer SLAs to ensure customer service levels are achieved.Actively and consistently supported all efforts to simplify and enhance the customer experience. Gained relevant, operational level experience and understanding of the systems and processes associated within the software development life cycle which may contain exposure in several of the following areas: full stack front end/back-end development, quality assurance/testing, and cybersecurity.