David Villalobos Email and Phone Number

o Conducts in-depth analysis and monitoring of data for sanctions compliance.o Identifies and addresses potential risks through efficient screening processes.o Collaborates with cross-functional teams to maintain a robust sanctions screening system.o Ensures accuracy and attention to detail in data screening and monitoring.o Utilizes strong organizational and time management skills for effective workflow.

o Leads the master data coordination for the US End Market.o Drives the business migration process from Reynolds to BAT.o Manages a team responsible for optimizing master data processes.o Demonstrates expertise in Sap Fiori, data migration, and information requirements.o Ensures data accuracy and integrity while overseeing master data management.

o Specializes in Master Data Management, ensuring accuracy and reliability.o Manages and analyzes master data sets, implementing corrective measures as needed.o Executes data quality assessments and contributes to streamlined data processes.o Collaborates with cross-functional teams to enhance overall data efficiency.o Utilizes analytical skills for business analysis and problem-solving.

Basic and Intermediate Excel course for administrative staff of the School Information Technology Teacher for 8th and 9th year graderso Instructed Excel courses tailored for high school administration personnel.o Conducted regular computer classes for high school students.o Created engaging and effective lesson plans for Excel courses.o Provided guidance and support to high schoolers in computer science.o Ensured a dynamic and interactive learning environment.

o Ensured precision in data entry tasks, meeting timelines with accuracy. Proficiently navigated Microsoft Excel, utilizing Pivot Tables and V-Lookups for effective data management.o Collaborated seamlessly with agency support and vendors, addressing media billing challenges with a positive and solution-oriented approach. Effective communication played a pivotal role in issue resolution.o Investigated and rectified discrepancies in invoices, demonstrating meticulous attention to detail for maintaining financial accuracy.o Managed client purchase orders and systematically tracked year-to-date media and fee billing, showcasing organizational proficiency.o Oversaw the internal file system (Box) and regularly updated agency org charts. Additionally, contributed to content curation for agency town hall meetings, ensuring a cohesive presentation of information.

o Managed global indirect purchase orders (POs), ensuring effective control and accuracy.o Oversaw transactions, providing seamless management to optimize procurement processes.o Tracked orders, ensuring compliance with Service Level Agreements (SLA) for efficient operations.o Conducted invoicing reconciliation to maintain financial accuracy and resolve discrepancies.o Utilized Service Now for efficient ticket resolution, ensuring prompt issue resolution.o Played a role in the Birthday Committee, contributing to a positive and celebratory workplace culture.

o Managed customer care interactions, providing direct support via phone, chat, or email.o Coordinated appointments for Amazon Home Services, ensuring efficient scheduling.o Monitored service quality to uphold Amazon's standards for customer satisfaction.o Resolved problems arising between clients and suppliers, addressing language barriers, and ensuring a smooth client-supplier relationship.o Served as a Kaizen Representative Agent, contributing to continuous improvement initiatives.

o Provided direct customer support via phone, chat, or email for Amazon.com.o Addressed delivery issues, concerns, and inquiries regarding website usage, including finding products and placing orders.o Managed customer doubts related to unrecognized charges or orders.