Lead architect for scalable backup solutions, ensuring business continuity and disaster recovery alignment.Design and implement disaster recovery (DR) strategies, including replication and offsite backups.Manage end-to-end backup systems, including VM, file system, and database backups across platforms like VMware, Hyper-V, Oracle, and SQL.Configure and maintain storage devices such as disk, deduplication storage, tape, and cloud buckets, optimizing storage utilization.Perform daily health checks for backup and storage systems, ensuring system stability and performance.Troubleshoot complex storage and backup issues, collaborating with vendors for efficient resolution.Configure aggregates, volumes, LUNs, and SAN switches for business-critical storage requirements.Implement and manage NAS shares (CIFS, NFS) on Unity systems and oversee SAN switch zoning.Monitor and report on backup success, storage utilization, and capacity planning, providing detailed SLA reports to stakeholders.Review backup and storage infrastructure quarterly to identify risks, plan mitigations, and ensure seamless scalability.Conduct upgrades and maintenance for SAN systems, storage arrays, and backup servers to enhance system performance.

Provided technical expertise in backup and recovery operations, supporting large-scale enterprise environments.Managed backup infrastructure for virtual environments, databases, and cloud systems.Delivered customized backup solutions, optimized processes, and created detailed DR plans.Collaborated with IT leadership on long-term strategies, ensuring alignment with business goals and compliance standards.Analyzed and improved backup performance, ensuring efficient resource utilization and timely disaster recovery.

Delivered comprehensive technical support for backup and recovery services across diverse platforms.Managed and maintained backup systems, ensuring adherence to schedules and optimizing storage pools.Provided high-level architectural decisions and offered technical consultation for efficient backup solutions.Engaged with application teams to validate and execute restoration processes.Monitored job success rates, analyzed risks, and contributed to capacity planning and infrastructure upgrades.

Oversaw daily backup and recovery operations for large enterprise environments, including VM and database systems.Managed backup jobs, storage configurations, and disaster recovery protocols.Conducted daily health checks, troubleshooting, and capacity planning for storage and backup infrastructure.Collaborated with application teams for restores and system upgrades.

Began career in backup management, learning various backup technologies and best practices.Initially focused on monitoring backup alerts, handling backup-related tickets, and ensuring timely issue resolution.Prepared daily backup reports to track job success rates and ensure compliance with SLAs.Installed and configured backup agents for file systems, virtual machines, and databases, ensuring proper data protection.Gradually expanded expertise in managing backup systems and contributed to optimizing backup processes and infrastructure.

Provided desktop support, including Outlook configuration and troubleshooting for email issues.Coordinated with vendors for desktop, laptop, and printer hardware maintenance and procurement.Configured and managed shared printers, ensuring seamless access for multiple users.Addressed time synchronization issues across systems, ensuring accurate time settings for applications and processes.Delivered timely support for desktop hardware and software issues, enhancing end-user productivity.

Provided first-level IT support, handling user queries and troubleshooting hardware, software, and network issues.Managed ticketing system, ensuring timely resolution of issues and proper escalation to relevant teams.Developed strong customer communication skills while addressing technical problems efficiently.