David Virasinghe Email & Phone Number

Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

• Key responsibilities;
• Formulating & managing the product roadmap and release cycles.
• Creating PBI's and managing the backlog.
• Interacting with developers & testers in the Scrum Team.
• Defect management.
• Product documentation & support.

Sydney, Australia

• Key responsibilities;
• Tender (RFI, RFQ) evaluations and responses.
• Scoping workshops with prospects & clients.
• Client proposals & estimates.
• Product demonstrations.
• Working closely with Sales, Product & Professional Services teams.

Sydney, New South Wales, Australia

• Key responsibilities;
• Managing the client services team (consisting of 3 technical staff).
• Developing and implementing procedures and policies for client support and implementation.
• Assisting in client implementations – peer support, analysis, planning, complaint resolution, managing client’s expectations.
• Presales – product demonstrations, identify requirements, costings.
• Customer account management – identify business opportunities, liaise with business stakeholders, site reviews.

Sydney, New South Wales, Australia

• Key responsibilities;
• Interacting with business stakeholders during workshops, meetings and prototyping sessions.
• Documenting system requirements and detailed system specifications. Involved the use of UML, use cases, wireframe and data modelling.
• Estimating/costing of solutions.
• QA & executing test plans.
• Assisting clients with user testing and go live.