David Virasinghe Email & Phone Number

Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

Key responsibilities;• Formulating & managing the product roadmap and release cycles.• Creating PBI's and managing the backlog.• Interacting with developers & testers in the Scrum Team.• Defect management.• Product documentation & support.• Stakeholder management.• Mentoring a junior Product Owner.• Market research & customer interviews.

Sydney, Australia

Key responsibilities;• Tender (RFI, RFQ) evaluations and responses.• Scoping workshops with prospects & clients.• Client proposals & estimates.• Product demonstrations.• Working closely with Sales, Product & Professional Services teams.• Team Lead:o Managing & monitoring workloads for a team of 3.o Peer support, quality control & implementing process improvements.

Sydney, New South Wales, Australia

Key responsibilities;• Managing the client services team (consisting of 3 technical staff).• Developing and implementing procedures and policies for client support and implementation.• Assisting in client implementations – peer support, analysis, planning, complaint resolution, managing client’s expectations.• Presales – product demonstrations, identify requirements, costings.• Customer account management – identify business opportunities, liaise with business stakeholders, site reviews.

Sydney, New South Wales, Australia

Key responsibilities;• Interacting with business stakeholders during workshops, meetings and prototyping sessions.• Documenting system requirements and detailed system specifications. Involved the use of UML, use cases, wireframe and data modelling.• Estimating/costing of solutions.• QA & executing test plans.• Assisting clients with user testing and go live.