• Identifying new opportunities for Small Business sales through cold calling and door knocking, prospecting, and networking.• Establish and maintain positive relationships with Small Business customers at their businesses or home offices. • Leverage strong prospecting, account management, and closing skills to achieve metrics and other defined sales objectives.• Engage in regular monthly and quarterly business reviews and daily/weekly forecast activities.• Participate in funnel… Show more • Identifying new opportunities for Small Business sales through cold calling and door knocking, prospecting, and networking.• Establish and maintain positive relationships with Small Business customers at their businesses or home offices. • Leverage strong prospecting, account management, and closing skills to achieve metrics and other defined sales objectives.• Engage in regular monthly and quarterly business reviews and daily/weekly forecast activities.• Participate in funnel meetings, as well as, planning, and delivering the annual territory and account plans.• Provide local market intelligence and feedback to sales management team to minimize competitive threat, retain existing customers, and increase revenue.• Manage the resolution of sensitive customer requests and issues when necessary.• Secure renewal and growth opportunities within your existing customer base. Show less

As a Territory Manager I was personally responsible for maintaining and growing my territory year over year as part of the institutional team. Part of my job duties include:Strong customer service focus for my customers, to ensure their business could focus on other day to day activities, and I would handle everything on my side for them. This covers everything from implementation of new products, health and safety factors around their location, training of employees in WHMIS,… Show more As a Territory Manager I was personally responsible for maintaining and growing my territory year over year as part of the institutional team. Part of my job duties include:Strong customer service focus for my customers, to ensure their business could focus on other day to day activities, and I would handle everything on my side for them. This covers everything from implementation of new products, health and safety factors around their location, training of employees in WHMIS, and proper procedures to operation products and equipment. Service of equipment to ensure running efficiently. Meeting monthly commitments set by Ecolab, and expecttions from my customers, in terms of ensuring health, safety and technical standards were met at all customer locations.Building Rapport, Trust and relationship building with existing customers, as well as new prospective customers.Advise and problem solve any customer issues that may arise, as well as profiling products to businesses that could give them the best value. Ensuring sales quotas were met on a monthly and yearly basis, as part of Ecolabs ongoing success. Show less

Chief StewardOverseeing of the entire operation of the stewarding department. Leading, coaching, and organizing of the supervisory committee and employees within the stewarding department. I had direct and effective communication with all hotel departments, particularly the departments within the F&B division.Summary of Responsibilities:Reporting to the Director of Food and Beverage, and Executive Chef my responsibilities and essential job functions include but are not limited… Show more Chief StewardOverseeing of the entire operation of the stewarding department. Leading, coaching, and organizing of the supervisory committee and employees within the stewarding department. I had direct and effective communication with all hotel departments, particularly the departments within the F&B division.Summary of Responsibilities:Reporting to the Director of Food and Beverage, and Executive Chef my responsibilities and essential job functions include but are not limited to the following:• Direct supervision and mentoring of all supervisors and the Assistant Chief Steward. Training, performance management, Scheduling for 74 colleagues and assigning of daily duties and long term projects• Ensuring the highest quality of cleanliness and organization in all food service areas and service equipment• Monitoring as well as controlling the F&B operational budget with an monthly average of $200,000, labour costs, equipment and supply requisition• Complete knowledge of the Union agreement and labour regulations. Administer coaching, counseling and corrective action accordingly• Responsible for the hiring within the department• Dealing with outside contractors regarding maintenance and renovations• Effective communication skills, both internal and external guests• In charge of all the purchasing of glass, china, silverware, linen and cleaning supplies for the food and beverage department.• Process requests from kitchen, banquets, outlets and Food and Beverage office• Initiates the replacement of any damaged or malfunctioning equipment• Ensure a safe working environment in accordance with the legislation and the STOP program• Schedule the Assistant Chief Steward and supervisors to ensure optimum service in all the food and beverage areas• Understand the hotel recycling program, policies and procedures and actively participates and encourages all staff to follow through Show less