Business Analyst, Project Manager, Development And Support
● Worked with several types of customers from Manufacturing & Distribution National and International, Churches, Schools, Mayo Clinic, Municipalities, IBM.● Managed customer projects and directed development teams.● Documented business process needs, specifications, SOWs using Word, Excel, Visio, PPT● Developed web applications, data analyses and reports VACAVA's rapidBiz/rapidReport.● Expert at using SQL for data analysis against MYSQL, DB2, PostgreSQL, MSSQL, Oracle● Experienced with Javascript, jQuery, APIs, XML, CSS for web development.Key Projects:● Commercial Packaging Company customer: Project manager, business analyst and developer of a manufacturing tracking, shipping, forecasting, quality analysis and performance analysis/reporting system. Documented project tasks, specifications, and status using rapidBiz, Basecamp, Excel, Word, PPT, Visio. Developed data trends and analyses using SQL queries, reports and dashboards.● Town Cloud Company: Project manager/developer for a municipality administration system. Used rapidBiz tool to track project, assign resources. Participated in development of the web applications using rapidBiz, Javascript, CSS, SQL… Created Dashboards to include new daily permits, a report query where the user could create queries and reports for any customer, permit or license by entering various parameters to then generate the query or report. ● Siverlake Company: Project manager to enhance the features of rapidBiz to be used in the Banking industry by Silverlake throughout the world (outside of North America) and development of a Banking application prototype for customer prospects. Managed the project including documenting status via Confluence, scheduling resources using a project tracking tool I developed in rapidBiz, assisted with developing/documenting the SOW and IT infrastructure specifications and assisted with the development. Created Dashboards to include daily alerts, items requiring immediate attention.