David Vodicka Email & Phone Number

Henderson, Nv, Us

Las Vegas, Nevada, United States

Las Vegas, Nevada Area

On call TechnicianWent to client house or business to perform routine maintenance and would help the client with anything else like viruses removal to lessons for their PC. I work anywhere needed in the Las Vegas area for a decent rate. Networking PC's, install anything electronic and I am just a phone call away from helping you.

Las Vegas

Take calls from Business Customers and fix whatever is needed to get them back up and functional.

Las Vegas, Nevada Area

Working with Cox Business customers daily to remedy issues with connection to the internet, phone, or video services.

Las Vegas, Nevada Area

Finished contract here and I am looking for new employment

Las Vegas, Nevada Area

Worked as Technical Support for Directv Campaign

Troubleshoot Hardware and Software related issuesRemote in using multiple Mainframe Software to assist with any issuesUsed ticketing system to keep track of work done and time spentDiagnosed and fixed issues with Lan/Wan connectivityTroubleshot Citrix Sessions with multiple property connectionsConfiguring MS exchange for Outlook and other email clientsPDA and Blackberry troubleshooting for synchronizationSpeed and connectivity issues solved through command line interfaceWorked for Internal Employees and also assist with visitors connecting to the Hospitality Wifi

Troubleshoot Hardware and Software related issuesRemote in using multiple Mainframe Software to assist with any issuesUsed ticketing system to keep track of work done and time spentDiagnosed and fixed issues with Lan/Wan connectivityTroubleshot Citrix Sessions with multiple property connectionsConfiguring MS exchange for Outlook and other email clientsPDA and Blackberry troubleshooting for synchronizationSpeed and connectivity issues solved through command line interface

Troubleshoot Hardware and Software related issuesTroubleshoot TCP/IP issuesUsed ticketing system to keep track of work done and time spent; UPS Store Support Department, also spent time as a Workforce Manager for 300+ PeopleProvided remote desktop support using Go To AssistUsed a ticket tracking system to open, monitor, close and escalate calls.Diagnosed, fixed, re-imaged and deployed PCs, printers and many applications in a LAN/WAN environment over the phone, through email, and using remote connectivity, generating and resolving the most problem tickets.Built and loaded computer images for new computers.Cleaned/repaired virus infected computers.Troubleshot network connectivity issues.Experience installing and troubleshooting MS Office SuiteReset network passwords.Implement and troubleshoot Windows 2000 Server as a member of a domain in an Active DirectoryInstall, manage, monitor, configure, and troubleshoot DNS, DHCP, Remote Access Network Protocols, IP Routing, and WINS within Windows 2000 infrastructureManage and Administer Network Address Translation and Certificate servicesAdminister, support, and troubleshoot an information services network in a Windows 2000 EnvironmentSupport and input data in to large Excel Spreadsheets including pivot tablesConfigure and install Windows NT Workstation 4.0, its file systems, directory security, and troubleshooting strategiesDisaster recovery methods, resolution of hardware and software application problemsConfigure and troubleshoot networks based on the MS Windows 2000 OS + Novell OSIdentification and troubleshooting of PC hardware and peripherals, as well as recommendations of new and/or upgrade purchases

Operate Xerox Docutechs and Xerox Docucolor. Perform routine maintenance on administrator's computers. Scheduling, Data Entry.2002-2004

Operating the Xerox Docu-tech Printing System, maintaining the computer system and the machine itself, filling orders, and maintaining the data-base.

Associates Degree, Applied Science For Computer Technology

Aas, Information Technology

Information Technology

Associates Of Applied Science, Information Technology