David Vollmer Email & Phone Number

Oceanside, California, United States

Deliver superior customer service and establish trust with customers for a nationally-recognized coal fire pizza restaurant. Liaise and collaborate with cross-department staff, upper management, and customers to drive guest retention. Showcase efficient sales skills to upsell and provide each table with the best possible customer experience.

San Diego, California, United States

Leveraged a consultative sales approach to educate patients on customized sports eyewear lenses and frames. Developed an in-depth understanding of customer pain points to create opportunities and sell sports eyewear. Built relationships with customers by taking the initiative to accurately describe the features of various lenses and frames. Cross-functionally interfaced with the customer service team to assist with phone support and order requests. Utilized a Zendesk CRM to manage working business relationships with leads and existing customers.

San Marcos, California, United States

Developed an inclusive and performance-driven culture for two office locations. Engaged with customers to fulfill prescriptive eyewear needs, provide tailored solutions, and maximize insurance benefits. Executed pre-audits of eyewear orders to ensure accurate billing submissions and customer satisfaction.

Mira Mesa, Ca

Owned full accountability for reviewing physicians’ prescriptions and orders. Managed the inventory of frames and contact lenses to ensure customer satisfaction and product variety. Drove additional lines of revenue by verifying customer insurance and maximizing their benefits.

Del Mar, California, United States

Educated customers on the differences in eye care while managing the sales process from concept to completion. Ensured compliance standards were met by maintaining records of customer prescriptions, work orders, and payments. Performed administrative duties such as tracking inventory and submitting patient insurance information.

Carlsbad, Ca

Built brand loyalty and engaged with customers to drive the customer experience and exceed sales quota. Utilized reporting tools to track sales volume and identify areas to improve the sales cycle.