David W. Email and Phone Number

Develop C# application employing Python scripting and PostgreSQL to for legal document scraping software. Plan and develop necessary functional and storage requirements. Map interconnecting systems and languages. Perform manual and automated debugging and QA testing.

Create and edit manuscripts for publication. Work with fellow freelancers to produce and edit literary publications. Perform writing commissions for interested parties.

Programmed python scripts to automate time-intensive business functions. Provided tier 1 support and to customers and clients. Collaborate with parent company to ensure the secure and efficient support services. Record, document, manage, and protect case data in Salesforce.

Provide Tier 1 and 2 support to company clients. Diagnose, repair, and build Linux and Windows systems. Assemble new components to customer specification. Perform hands-on troubleshooting and provide repair servicing to custom radios, computers, and electronics devices. Record events and problems and their resolution in logs; prepare reporting for management, and identify and suggest procedure improvement.

Provided Tier 1 and 2 support to company clients. Diagnosed, repaired, and built Linux and Windows systems. Assembled new components to customer specification. Performed hands-on troubleshooting and provided repair servicing to custom radios, computers, and electronics devices. Recorded events and problems and their resolution in logs; prepared reporting for management, and identified and suggested procedure improvement. Performed sales and developed invoices. Processed customer payment.

A part-time position in which I consult on IT best practices. Additionally, I assist in processing tax returns, as well as managing general/technical quality-of-life needs such as managing office supplies and data archival.

* Help manage day to day operations of the Clear Lake branch* Handle sensitive client information* Manage quality-of-life office needs

* Manage patient information database * Convert paper patient records to digital format* Record new patient medical records* Manage and observe patient privacy