Experienced commercial contracts negotiator and team manager based in large telecommunications and IT companies. Drafted offers to customers (including compliance statements to invitations to tender, etc.) and drafted, negotiated and managed customer-facing contracts to supply a wide variety of services and products.Created and enforced commercial controls on initiating and submitting bids to customers in response to their invitations to tender and similar, through to signing contracts with customers. These controls comprised organisation-wide "sign-off" procedures to ensure all necessary resources and commitments were in place, and to ensure (as far as possible) that customer contracts were successful. Failure to develop or use such controls and procedures has probably caused or contributed to very substantial financial losses and other negative consequences in some organisations.Author of practical handbooks about customer-facing contracts, sold globally to the private, public, and third sectors including regulators. Author of a popular science e-book intended to help us to develop much more powerful and environmentally-friendly transportation propulsion and related systems. Specialties: researcher and author; national and international telecommunications, IT, outsourcing and related contracts. Created and led national and international customer-facing commercial contracts units of up to 30 national and expatriate contracts' professionals.Hired, trained, led, motivated and performance-assessed team members. United Kingdom-based with extensive national, continental European and international travel.