Management & Leadership: Accomplished manager with 25+ years experience in front of house and back of house operations, Proven ability to cut cost and reduce turnover. Served as a overnight supervisor with the responsibility of hiring, overseeing developing and training a team of 60+ team members. Administered performance documentation and coaching's to individual team members to maintain accountability for achieving store goals and executing best practices for Logistics. Trained staff on company processes such as opening/closing procedures and training new managers. I was instrumental in helping to promote team leaders to executive team leaders. Maximized profitability, sales, guest experience and deliver a great looking store. Worked directly with human resources to streamline hiring and on boarding new employees; served as key contributing member to leadership team; made decisions during the on boarding process for new team members and supervised assistant mangers.
Listed skills include Leadership, Merchandising, Hiring, Inventory Management, and 11 others.