Customer Service Center Manager
Various Railways
Through Out Canada
Provides effective communication regarding issues, objectives, initiatives and performance to plan Management of budgets; able to provide financial planning and cost-effective service that takes into consideration environmental, efficiency and safety issues recruiting, training and staff supervisionliaising with associated council, government departments, local community bodies, and commercial organizations negotiating contracts, marketing services to potential clients Plan, organize, direct, control and evaluate customer service departments responsible for monitoring the transportation and ovement of goods and passengers Task analysis and realignment of various clerical positions from field locations nationwide into centralized locations in WinnipegAchievements: Awarded best CN shortline 3 year in a row, created several start-up short line railways